Technical Writer, Manufacturing

Responsibilities

• Administer and support learning, knowledge management, and documentation systems, including user access, system configuration, and troubleshooting (including Dozuki and other enterprise applications).
• Maintain and organize digital content, ensuring documentation is accurate, current, and aligned with organizational standards.
• Train and support system users, develop job aids, and promote adoption of learning and knowledge management tools.
• Generate reports and analyze system data to support compliance, operational effectiveness, and continuous improvement.
• Partner with cross-functional teams to implement system enhancements, support projects, and improve business processes.
• Coordinate with software vendors and internal stakeholders to resolve issues, evaluate new functionality, and optimize system performance.
• Perform other related duties and responsibilities as assigned.

Requirements

• Associate's degree with 1+ year of writing experience OR high school diploma with 3+ years of writing experience
• Ability to wear both half and full-face respirators
• Strong written and verbal communication skills
• Understanding of confidentiality and data privacy standards
• Experience in a manufacturing or heavy industrial environment
• Familiarity with represented environments
• High attention to detail and quality
• Excellent time management and ability to meet tight deadlines
• Self-motivated with a strong sense of ownership
• Strong research skills and ability to independently seek answers
• Proficiency in Microsoft Office Suite—especially Word, Excel, and Outlook