Technical Writer, Docs Content

Responsibilities

• Document Stripe products, including conceptual overviews, task-based guides, APIs, and tutorials for different products
• Maintain content quality through curation, user feedback, and content performance analysis
• Work alongside our developers, product teams, and support engineers to ensure content expertise and documentation accuracy
• Deliver results in a dynamic work environment with plenty of autonomy
• Push Stripe docs forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content

Requirements

• 4+ years of technical writing experience
• Able to collaborate, partner with, and learn from other skilled tech writers
• Proficient in HTML and Markdown
• Conversant with Git and VSCode
• Adept at communicating technical concepts clearly and precisely
• Experience with backend languages like Ruby, Go, Python, PHP, Node, or Java
• Experience with large information architecture projects
• Experience balancing multiple product launches
• Experience working with a team of technical writers

Qualifications

• Experience with backend languages like Ruby, Go, Python, PHP, Node, or Java
• Experience with large information architecture projects
• Experience balancing multiple product launches
• Experience working with a team of technical writers

Benefits

• Annual US base salary range: $135,800 - $203,800
• Equity
• Company bonus or sales commissions/bonuses
• 401(k) plan
• Medical, dental, and vision benefits
• Wellness stipends

Schedule

• Office-assigned Stripes spend at least 50% of the time in their local office or with users.
• Remote locations are defined as being 35 miles (56 kilometers) or more from one of our offices.

Pay

• The annual US base salary range for this role is $135,800 - $203,800.

Location

• Office locations: South San Francisco HQ, or Seattle
• Remote locations: Remote in United States