Technical Writer

Duration: 12 months • Location: Carson City, NV • Hybrid schedule: 40% remote / 60% onsite (currently Monday–Tuesday in office; may shift as needed) • Limited travel (<5%) within Nevada possible • W2, USC or GC candidates only

About the role

The Instructional Designer will join the Voter Registration & Election Management Solution (VREMS) Training Team under the Nevada Secretary of State Elections Division. This role focuses on designing, developing, and delivering engaging training content to support election officials at the state, county, and city levels, as well as temporary election workers and the general public. You will create digital and print learning experiences that make complex election administration processes accessible, accurate, and easy to follow. You will translate federal and state election laws, regulations, and procedures into clear, interactive training resources. Deliverables include eLearning modules, facilitator and learner guides, job aids, microlearning, handouts, PowerPoint presentations, video scripts, and knowledge-base articles.

Responsibilities

• Design, develop, and maintain engaging training materials in multiple formats (eLearning, facilitator/learner guides, PowerPoints, videos, microlearning, handouts, and job aids).
• Balance speed with quality, producing professional, polished content by defined deadlines while maintaining accuracy and instructional integrity.
• Collaborate with subject-matter experts in the Elections Division and local election offices to ensure training content is accurate, relevant, and easy to apply.
• Translate complex election processes, regulations, and laws into clear, accessible, and engaging learning experiences for diverse audiences.
• Support both in-person and virtual training delivery using Microsoft Teams and other tools.
• Continuously evaluate training effectiveness and recommend improvements based on feedback and results.
• Manage multiple projects and deadlines while maintaining attention to detail and quality.
• Contribute to the ongoing development of Nevada’s election training program and help shape new approaches to statewide learning initiatives.

Requirements

• Strong instructional-design skills with experience creating eLearning, instructor-led training, blended-learning programs, and certification programs.
• Minimum of 3–5 years of instructional-design or related experience (equivalent combinations of training, education, and experience will be considered).
• Proven ability to design and deliver high-quality content quickly, adapting to shifting timelines and priorities.
• Proficiency in instructional-design software and learning-management systems (e.g., Adobe Captivate, Articulate, Adobe Learning Manager, Cornerstone, or similar) and the ability to quickly learn new or related platforms.
• Experience with knowledge-base systems and collaboration tools (e.g., Zendesk, SharePoint, Confluence, Smartsheets, Microsoft Teams, or similar).
• Strong skills in Microsoft Office Suite (Word, PowerPoint, Excel) or equivalent productivity tools.
• Ability to write clearly and concisely, simplifying complex topics into engaging, learner-friendly content.
• Strong visual-design sense and experience creating polished, professional learning materials.
• Knowledge of adult-learning principles and best practices in instructional design.
• Comfortable working with both digital and print training deliverables.
• Excellent collaboration and communication skills to partner effectively with subject-matter experts, election officials, and project team members.
• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and keep pace in a fast-moving environment.
• Flexibility and creativity in problem-solving, with an eye for continuous improvement.

Nice to have

• Previous experience working in elections, government, public administration, or other compliance-driven environments.
• Instructional-design certifications (e.g., ATD, CPLP, Kirkpatrick, etc.).
• Associate or bachelor’s degree in instructional design, training, education, communications, or a related field.
• Experience with video editing, graphic design, or multimedia production to enhance learning content.
• Familiarity with accessibility standards (e.g., WCAG) and designing for ADA compliance.
• Knowledge of project-management tools or methodologies (Agile, Kanban, Jira, MS Project).
• Experience using data or learner feedback to evaluate and improve training effectiveness.