Technical Writer

About the role

TechFlow is seeking a Technical Writer / Documentation Specialist to support a mission-critical DoD software development and modernization program in Montgomery, AL.

Responsibilities

• Create, edit, and maintain technical documentation supporting software development, system sustainment, acquisition activities, and lifecycle management
• Develop and maintain software requirements documentation, business use cases, functional specifications, process workflows, system design documents, architecture diagrams, database schemas, and data dictionaries
• Produce and maintain user guides, system administration manuals, training materials, release notes, installation guides, and operational documentation
• Document ETL processes, including data source descriptions, transformation logic, report generation procedures, and data flow documentation
• Develop and maintain standard operating procedures (SOPs), troubleshooting guides, maintenance procedures, and system monitoring documentation
• Establish and maintain version-controlled documentation repositories using Government-approved version control systems to ensure document integrity and traceability
• Develop and maintain documentation standards, templates, and style guides to promote consistency across program deliverables
• Collaborate with technical teams to gather information, translate complex technical concepts into clear documentation, and ensure documentation remains synchronized with system changes
• Support Government risk management activities by documenting risks, mitigation strategies, action items, and program decisions within approved project management tools
• Leverage Government-approved generative AI tools and modern digital authoring technologies to improve documentation quality, consistency, efficiency, and standardization while ensuring compliance with program requirements
• Participate in Agile ceremonies and support documentation updates throughout each sprint to ensure deliverables remain current

Requirements

• Bachelor's degree (or equivalent experience) in Computer Science, Information Technology, Engineering or related field
• Minimum 3 years of technical writing experience supporting DoD software development or modernization programs
• Experience creating technical documentation for software systems, system architecture, user documentation, and operational procedures
• Experience working with version-controlled documentation repositories and collaborative documentation platforms
• Proficiency using Government-approved generative AI tools and modern digital authoring technologies to support documentation development
• Familiarity with DoD acquisition documentation standards and software lifecycle documentation requirements
• Excellent written communication, editing, organization, and document management skills
• Ability to collaborate effectively with engineers, developers, project managers, and Government stakeholders
• Active Secret Security Clearance

Preferred Qualifications

• Experience supporting U.S. Air Force software development or modernization programs
• Familiarity with Agile software development methodologies and Scrum environments
• Experience documenting cloud-based applications, DevSecOps processes, CI/CD pipelines, and database architectures
• Experience creating architecture diagrams and technical illustrations using tools such as Visio, Lucidchart, or similar platforms
• Knowledge of RMF documentation, cybersecurity documentation, and configuration management processes
• Experience working with Git-based repositories or other version control systems for documentation management