Technical Writer

What You'll Be Doing

• Create and support the technical documentation efforts of the Business Process Integration (BPI) department.
• Write, structure, and update technical documentation for systems and processes within the department.
• Work closely with Project Managers, Business Analysts, and Technical Analysts to understand and document complex business processes and technical solutions.
• Create diagrams, charts, and other visual aids to assist users in understanding technology.
• Publish high-quality documentation that meets established standards and is appropriate for the intended audience.
• Present documentation for review, incorporate feedback, and make updates as necessary.
• Ensure documentation is clear and accurate.

What We're Looking For

• Build an understanding of the BPI department and systems.
• Contribute to BPI efforts to implement and maintain technical documentation management solutions.
• Work closely with team members and leaders within BPI to effectively document system architecture, technical processes, and procedures.
• Follow principles and standards for documentation that will contribute to the success of new deployments and post-implementation support.
• Produce high-quality documentation that meets established standards and is appropriate for the intended audience.
• Present documentation for review, incorporate feedback and make updates as necessary.
• Ensure documentation is clear and accurate.

What You'll Bring

• Excellent writing skills.
• Experience in technical writing or software documentation.
• Excellent communication skills with the ability to relay information well in both written and verbal form.
• Experience in writing and publishing a variety of documents to an equally varied assortment of audiences.
• Ability to grasp technical concepts and make them easily understandable in text and pictures.
• Well organized and consistently delivers on commitments.
• Able to validate your instructions with hands-on use of software tools and systems.
• Keen attention to detail.
• Able to interact professionally with diverse executives, managers, and subject matter experts.

About Stifel

Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success. While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off. Stifel is an Equal Opportunity Employer.