Technical Writer

Description

Spatial Front, Inc. (SFI), a two-time USAToday Top Workplaces awardee and Washington Top Workplaces honoree, is seeking a Technical Writer to support our federal software development program. The ideal candidate will be responsible for developing high-quality end-user documentation, release communications, and training materials while working closely with business stakeholders and project teams to ensure documentation is accurate, clear, and user-friendly. This is a remote, full-time, W2 role.

Key Responsibilities

• Develop, edit, and maintain end-user documentation, work aids, user guides, release notes, FAQs, and training materials for enterprise applications.
• Prepare internal and external communications related to software releases, system enhancements, maintenance activities, and user notifications.
• Collaborate directly with NHTSA business stakeholders to gather information and create user-facing documentation and job aids.
• Create and maintain documentation in Confluence and organize project knowledge repositories.
• Work with project managers, business analysts, developers, testers, and product owners to understand application changes and translate them into user-friendly documentation.
• Maintain documentation standards and ensure all deliverables are accurate, consistent, and aligned with federal documentation guidelines.
• Update existing documentation to reflect system enhancements and production releases.
• Support user adoption by creating instructional materials and documentation for new features and functionality.

Requirements

• Bachelor's degree in English, Communications, Technical Writing, Information Systems, or a related field (or equivalent experience).
• Demonstrated experience producing federal project documentation, including release notes, user guides, work aids, training materials, and customer-facing communications.
• Experience collaborating directly with federal stakeholders to develop end-user documentation.
• Proficiency with Confluence for documentation management is must.
• Working knowledge of Jira to track documentation tasks and software releases.
• Excellent written, editing, proofreading, and communication skills.
• Strong attention to detail and ability to translate technical concepts into clear, concise documentation for business and end users.

Preferred Skills & Qualifications

• Experience supporting Agile software development teams.
• Experience documenting enterprise or web-based applications.
• Familiarity with software release management and production deployment processes.
• 3+ years of technical writing experience supporting U.S. Federal Government programs, including: Federal technical documentation, Release notes, User guides, Work aids, End-user communications, Technical editing, Documentation management, and Stakeholder collaboration

Additional Information

• To meet the clearance requirements for this opportunity, candidates must be a US Citizen or Green Card Holder.
• Able to pass a US Public Trust background investigation for access to the client site and computing systems.
• All candidates will be subject to a complete background check to include, but not limited to Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment and Credit History.

Salary Description

The salary range for this position is $50,000 - $75,000.

Work Location

Remote

For information on SFI's benefits please visit

http://www.spatialfront.com/pages/career.html

Other Information

• This is a full-time W2 position, Please no agencies, third parties, or corp.-to-corp.
• Equal-opportunity Employer, EOE AA M/F/Vet/Disability.
• Spatial Front Inc. participates in E-Verify.