Jobs · Writing · Massachusetts

Technical Writer

Globus Medical · Massachusetts, United States · 6 days ago
WritingFull-time

Essential Functions

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Create high-quality documentation that meets applicable standards with system Field Service Team, Product Trainer and Engineering staff to create SOPs and procedures across all products
  • Test and Verify all FS procedures from Engineering
  • Create and Maintain System Functionality, Installation, Preventative Maintenance and Accuracy Checklist
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture, research technical writing tools to standardize templates for ease creation and maintenance
  • Ensure documentation complies with applicable standards, including ISO 13485, IEC 62304, and company quality systems
  • Represent FS in the DCO process, maintain document version control, change histories, and review workflows using document management systems
  • Maintain FS Calibrated equipment and tool inventory
  • Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies
  • Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
  • Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties

Qualifications

  • Proven working experience in technical writing of software documentation
  • Exceptional attention to detail and accuracy
  • Strong analytical and problem-solving skills
  • Ability to learn complex technical systems quickly
  • Collaborative mindset with a user-focused approach
  • Comfort working in highly regulated environment
  • Strong understanding of medical imaging workflows, terminology, or clinical environments
  • Experience writing documentation for regulated products (FDA, CE, ISO)
  • Excellent written and verbal communication skills
  • Ability to manage multiple projects and deadlines simultaneously

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