Technical Writer

About the role

GMS seeks to provide our employees with growth and advancement, and we encourage promotion from within.

Responsibilities

• Receives assignments from a supervisor.
• Observes production, developmental, and experimental activities to determine operating procedure and detail.
• Keeps up to date with industry trends and standards to ensure documentation is completed on time and within relevant regulations.
• Develop and maintain user manuals, installation guides, and other technical documentation that is easy to understand and addresses the needs of our customers.
• Work closely with engineers and subject matter experts to research and under the technology behind our rugged, mil-spec computer equipment.
• Use project management tools to prioritize tasks and ensure documentation is completed on time and within budget.
• Collaborate with other departments to maintain accurate technical documentation that aligns with the company policies and goals.
• Ensure that all documentation is consistently formatted and presented in a professional manner.
• Work with marketing to create technical marketing documents.
• Aid in the creation of white papers and other thought leadership materials.
• Interviews production and engineering personnel and reads journals, reports, and other material to become familiar with product technologies and production methods.
• Studies blueprints, sketches, drawings, parts lists, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
• Organizes material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Reviews published materials and recommended revisions or changes in scope, format, and content.
• Maintains records and files of work and revisions.
• Selects photographs, drawings, sketches, diagrams, and charts to illustrate the material.
• Prepares or arranges for the preparation of the index.
• Arranges for formatting, reproduction, and distribution of material.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Technical Writing, Engineering, Computer Science, or a related field.
• Three years of experience in writing technical documentation for electronics or related products.
• Ability to communicate technical information in a clear and concise manner.
• Strong project management skills and experience with project management systems.
• Knowledge of Adobe Creative Suite and regulatory requirements associated with technical manuals for rugged equipment is a plus.
• Ability to work independently in a fast-paced environment with changing priorities.

Benefits

• To further your development in your position, GMS provides 50% tuition reimbursement* following the successful completion of approved courses.
• (* requirements apply)

Pay

Starting range is DOE.

Schedule

Monday - Friday standard work week 401K plan

Summary Responsible for creating technical manuals and documentation for rugged, mil-spec computer equipment. This role is responsible for developing and maintaining technical manuals and assisting with technical marketing materials.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.