Technical Training Specialist - Operations

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deliver instructor-led classroom and hands-on technical training for new Operations employees, with an initial focus on Automation Technicians.
• Cook up the daily operation of the Operations Training Cell by assigning training exercises, monitoring trainee progress, providing coaching, and ensuring a safe learning environment.
• Evaluate trainee technical competency through observation, practical exercises, and qualification standards as applicable.
• Recommend employee readiness for transition into production.
• Assess learning needs through collaboration with Operations leaders and subject matter experts to identify skill gaps and training priorities.
• Develop, implement, and maintain standardized onboarding programs, technical training curriculum, On-the-Job Training (OJT) guides, qualification checklists, and work instructions.
• Design and develop quality learning materials which may include facilitator guides, participant workbooks, job aids, reference guides, presentations, videos, and other instructional resources.
• Develop and maintain a training tracking system to monitor employee qualifications, training completion, and identified skill gaps.
• Enhance, revise, and maintain training content, SOPs, work instructions and supplemental documentation to ensure materials remain accurate, standardized, and aligned with business needs.
• Collaborate with Operations leadership, Engineering, and subject matter experts to develop consistent technical training processes and best practices.
• Facilitate technical training sessions and support the development of internal trainers as the Operations training program matures.
• Establish methods to evaluate training effectiveness and utilize performance metrics and feedback to continuously improve training programs and employee development.
• Support continuous improvement initiatives by identifying opportunities to improve onboarding, technical training, workforce capability, and manufacturing best practices.
• Absorb manufacturing documentation and standard operating procedures related to technical training and production processes.
• Communicate training progress, program status, and recommendations to leadership and key stakeholders.
• Collaborate with cross-functional teams to identify and implement best practice solutions that improve employee development and operational performance.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• EDUCATION And/or EXPERIENCE
• An Associate’s Degree in a technical field (e.g. Engineering Technology, Industrial Technology, Manufacturing Technology, or related discipline) with a minimum 5 years’ experience in manufacturing, automation, robotics, technical training, or related field; or an equivalent combination of education and experience.
• Experience developing and delivering technical training programs or on-the-job training is strongly preferred.
• Demonstrated ability to develop technical training materials and learning content.
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word & SharePoint is required.

Other Skills And Abilities

• Strong understanding of manufacturing processes, industrial automation, robotics, and continuous improvement principles.
• Ability to effectively coach, mentor and develop employees in both classroom and hands-on learning environments.
• Demonstrated technical problem-solving skills and the ability to translate complex technical concepts into practical training.
• Excellent interpersonal, organizational, and communication skills with the ability to collaborate across multiple departments.
• Experience with robot-specific programming languages, industrial automation systems, or electromechanical assembly and troubleshooting is preferred.
• Experience creating technical documentation, work instructions, and standardized training materials is highly desirable.