Technical Training Specialist III

Responsibilities

• Conduct needs assessment to identify performance gaps while utilizing training best practices to ensure alignment with overall company needs.
• Liaise with managers to determine and support training needs with scheduled training sessions and materials.
• Prepares training materials and sessions for groups or individually if required.
• Administers training for designated customer groups with the ability to deliver, project, and motivate trainees through effective training methodologies both in group and individual classroom dynamics.
• Collaborates with other plant training coordinators and outside resources to create industry-specific course content.
• Collaborates with hourly operations subject matter experts to assure they are trained in delivery and standardization of methods and training content.
• Evaluates success of training implementation by assessing achievement of learning objectives and transfer of knowledge to continuously improve training solutions and identify future learning needs.
• Aligning new employees with managers and their team by communicating progress to stakeholders during and after sessions as required.

Requirements

• Strong team player with a result-driven approach who can work with limited guidance possessing strong abilities to collaborate with subject matter experts and product teams.
• Knowledge of various teaching methods and approaches.
• Energetic person with strong interpersonal and communication skills, including active listening with a demonstrated ability to work successfully and professionally with all levels of employees and management.
• Possess strong attention to detail with ability to prioritize and handle multiple tasks at once, with excellent organizational skills.
• Able to identify gaps in skills, troubleshoot, identify improvements, and make simple decisions independently.
• Able to create and maintain product documentation and manuals.
• Able to translate complex technical information into clear content.
• Able to edit and proofread technical materials for accuracy and clarity.
• Able to ensure documentation complies with industry standards and guidelines.
• Able to visualize a manufacturing process in steps, and the ability to document them in a meaningful format for training.
• Able to accurately maintain employee training records within a Learning Management System for divisional visibility and provide the ability for data-driven decision-making.
• Bilingual in English and Spanish is preferred but not required.

Skills

• Strong team player with a result-driven approach who can work with limited guidance possessing strong abilities to collaborate with subject matter experts and product teams
• Knowledge of various teaching methods and approaches
• Energetic person with strong interpersonal and communication skills, including active listening with a demonstrated ability to work successfully and professionally with all levels of employees and management
• Possess strong attention to detail with ability to prioritize and handle multiple tasks at once, with excellent organizational skills
• Able to identify gaps in skills, troubleshoot, identify improvements, and make simple decisions independently
• Able to create and maintain product documentation and manuals
• Able to translate complex technical information into clear content
• Able to edit and proofread technical materials for accuracy and clarity
• Able to ensure documentation complies with industry standards and guidelines
• Able to visualize a manufacturing process in steps, and the ability to document them in a meaningful format for training
• Able to accurately maintain employee training records within a Learning Management System for divisional visibility and provide the ability for data-driven decision-making
• Bilingual in English and Spanish is preferred but not required.