Technical Training Specialist (Hybrid)

About the role

The opportunity is for a Technical Training Specialist to join our Operations team located in our Canton, MA; Boston, MA; Farmington, CT; or Salem, VA offices on a hybrid schedule.

Responsibilities

• Advise business partners in determining appropriate instructional goals and objectives.
• Selecting and/or developing appropriate instructional strategies using blended solutions.
• Builds and delivers programs/curriculum utilizing a variety of media and applying adult learning and instructional design principles.
• Design and deliver workshops and seminars.
• Leading the planning, analysis, design, development, deployment and evaluation processes of learning materials.
• Conducting demonstrations and distributing/facilitating use of interactive materials to employees and customers.
• Gather and analyze customer feedback and program evaluations to modify content as appropriate.
• Developing tools to review materials and learner performance, and proactively recommend improvements.

Requirements

• Bachelor US degree or equivalent.
• 3 to 5 years of work-related experience. Preferably including classroom experience.
• Candidates must be prepared to show samples of personally designed training programs/material.
• The ability to effectively work in and lead projects in a team environment is a must.
• Excellent communication and demonstrated project management skills.
• Excellent presentation and customer relation skills.

Qualifications

• Preferably includes classroom experience.
• Must be prepared to show samples of personally designed training programs/material.
• Must demonstrate strong project management and communication skills.

Skills

• Strong instructional design and adult learning principles.
• Experience with various media and instructional strategies.
• Effective communication and customer relations skills.

Benefits

• Comprehensive medical, dental and vision insurance with no waiting period.
• Competitive paid time off programs.
• 401(k) savings and annual contributions of up to 12% of annual salary.
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits.

Pay

The typical base salary range for this position is: $68,000 – $96,000, based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $86,000 - $100,000.

Schedule

This position is available on a hybrid schedule.