Technical Training & Process Specialist

Key Responsibilities

• Review, audit, and maintain work instructions, standard operating procedures (SOPs), and process documentation for accuracy, clarity, and usability
• Partner with supervisors, Manufacturing/Process Engineers, and trainers to validate processes on the shop floor
• Identify gaps, inconsistencies, or improvement opportunities and recommend updates to processes and documentation
• Support the development and continuous improvement of technical training materials, job aids, and visual work instructions
• Align documentation with the organization’s Train-the-Trainer program and training standards
• Assist in standardizing processes across departments to promote consistency, quality initiatives, and continuous improvements
• Maintain version control and document management systems to ensure current and accurate information is accessible
• Participate in training initiatives, onboarding support, and growth of manufacturing operations
• Support safety initiatives by ensuring processes and instructions reflect current safety requirements and best practices

Qualifications

• Education & Experience: Associate’s or Bachelor’s degree in a related field (HR, Business, Engineering, or Technical discipline) preferred; 2–5 years of experience in manufacturing, training, quality, or process improvement environments; experience working with work instructions, SOPs, or technical documentation strongly preferred
• Skills & Competencies: Strong attention to detail with the ability to translate complex processes into clear, usable instructions; Ability to work cross-functionally with operations, engineering, and leadership teams; Solid understanding of manufacturing processes and shop floor operations; Effective communication skills, both written and verbal; Ability to observe processes, ask questions, and challenge inconsistencies constructively; Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with document control systems a plus