Technical Trainer/Instructional Designer with Security Clearance

Responsibilities

• Develop and deliver technical training programs for specific customer solution implementations, ensuring alignment with mission and system requirements.
• Design and update instructional content including course outlines, lesson plans, instructional materials, lab exercises, and job aids.
• Congduct instructor-led and virtual training sessions via webinars, one-on-one instruction, and video/web-based platforms.
• Develop, maintain, and manage a library of training resources and records of user skill levels and training completion.
• Evaluate training effectiveness and adjust content and delivery based on user feedback and performance metrics.
• Collaborate closely with technical and program teams to ensure training content reflects current system capabilities and configurations.
• Serve as a Subject Matter Expert (SME) for the product suite and other mission-related COTS systems, ensuring technical accuracy and relevance of materials.
• Manage training delivery in accordance with customer business objectives, maintaining flexibility for evolving mission demands.

Requirements

• 5-7+ years of experience in technical training, instructional design, or related disciplines.
• Demonstrated ability to develop, document, and deliver end-user technical training in dynamic, classified environments.
• Strong proficiency in Microsoft Office Suite and familiarity with Adobe Captivate or similar e-learning tools.
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Prominent collaboration skills in team-oriented, matrixed organizations.
• Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities effectively.
• Active Security+ certification.

Qualifications

• Active TS/SCI with CI Polygraph clearance.

Skills

• Technical training and instructional design expertise.
• Ability to work in dynamic, classified environments.
• Proficiency in Microsoft Office Suite and Adobe Captivate or similar e-learning tools.
• Effective communication and collaboration skills.
• Strong analytical, organizational, and problem-solving abilities.
• Security+ certification.

Benefits

• Medical, Dental, and Vision Plans.
• Generous Paid Time Off (PTO) Policy.
• 401(k) Retirement Plan.
• HSA and FSA options for healthcare expenses.
• Life and Disability Insurance.
• Tuition Reimbursement and Training Programs.
• Perks at Work Discount Program.
• Referral Program.
• CollegeAmerica 529 Savings Plan.
• Fitness Reimbursement Program.
• Travel Assistance.
• Norton Lifelock Benefit Solutions.
• Life Planning Financial & Legal Services.