Technical Trainer - Cargo

Smiths Detection is seeking a bilingual Technical Trainer to deliver operator and technical training to internal staff, service partners, and customers in the Ports and Borders market. This role involves reviewing and improving training materials using Instructional Systems Design (ISD) methodologies and collaborating with Subject Matter Experts (SMEs), Program Management, and key stakeholders to ensure up-to-date, high-quality content.

Responsibilities

• Deliver operator and technical training at customer sites, with potential travel up to 90% at peak times after completing internal certification.
• Conduct training using PowerPoint presentations, job aids, hands-on activities, and end-of-course assessments.
• Monitor audience feedback to update training processes and materials.
• Deliver virtual training using presentations and breakout rooms when on-site travel is restricted.
• Explain and demonstrate safety best practices, including administrative controls, engineering controls, and proper use of Personal Protective Equipment (PPE).
• Review and prepare for local safety protocols at customer sites, including high-traffic areas.
• Train students of varying knowledge levels on tasks ranging from basic equipment operation to complex technical procedures (e.g., reprogramming computers or replacing high-voltage X-ray emission sources).
• Perform Training Needs Analysis (TNA) to align training curriculum with customer needs.
• Collaborate with Instructional Designers to create and revise training materials based on input from SMEs, Field Service, and customer feedback.
• Participate in program reviews, technical interchange meetings, and design reviews, explaining ISD applications to complex technical concepts.
• Adhere to Smiths Detection’s Health, Safety, Environment (HSE), security, U.S. export control, and SSA government guidelines.
• Perform additional duties as required by the business.

Requirements

• High degree of mechanical, electrical, and/or electronic understanding; a college degree is preferred but not required.
• 3–5 years of training experience, ideally within industry and/or government (e.g., military, first responders, automation, aerospace, healthcare, or government contracting).
• High school diploma minimum; active certification from an accredited training institute (e.g., ATD, ACCET, or Langevin) is preferred.
• Ability to obtain and retain a U.S. government security clearance.
• Excellent verbal and written communication skills for diverse audiences.
• Strong sense of ownership in safety, task execution, and relationship-building.
• Ability to serve as a safety ambassador for internal and external customers.
• Proficiency in interpreting equipment circuit diagrams, technical manuals, and field service bulletins.
• Manual handling of hand tools, power tools, test equipment, and components.
• Ability to lift up to 50 lbs. unassisted and perform physical tasks such as climbing, balancing, stooping, kneeling, or crawling.
• Ability to complete fall protection training or hold an active certificate.
• Comfortable using Microsoft 365 suite (PowerPoint, Word, Excel, MS Teams).
• Verbal and written fluency in Spanish is required; French or Portuguese is beneficial.

Benefits

• Career growth opportunities with excellent training and global mobility.
• Inclusive environment with strong leadership and a focus on safety and well-being.
• Flexible benefits tailored to lifestyle, health, financial, and family needs.

Pay

Total compensation for this position ranges from $86,944 to $130,416 per year, determined by education, experience, knowledge, skills, and alignment with internal team and market data. This role also includes a competitive Business Profit Plan.