Technical Trainer

Company Overview

Join our vertically integrated team at MAT Holdings, Inc., a leading global manufacturer with a 40‑year history. We employ more than 14,000 people across 12 countries, with headquarters in Long Grove, Illinois, and over 40 factories on three continents. Our U.S. footprint includes 2.1 million square feet of distribution and manufacturing space. Our products are found in home‑improvement centers, big‑box retailers, hardware stores, automotive chains, and the vehicles, trailers, and heavy‑duty machinery you use every day. MAT excels across the entire supply chain—engineering, manufacturing, quality assurance, logistics, distribution, marketing, design, and customer service.

Benefits

• Medical, dental, vision, and disability insurance after 60 days of employment
• Paid Time Off (PTO) including vacation, sick days, and paid holidays
• 401(k) Retirement Plan with company match
• Career Advancement Program, training and development
• Wellness programs, including fitness reimbursements and mental‑health support
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Voluntary Life/AD&D and employer‑provided Life/AD&D coverage

Job Summary

This position is with GRI Engineering and Development, LLC, a division of MAT Holdings, Inc. GRIE is a major player in the aftermarket braking segment, offering brake rotors, drums, and friction components for off‑road and heavy‑duty vehicles. The role is responsible for training automotive brake‑pad customers in the Gulf Coast Territory (Alabama, Mississippi, Louisiana, Arkansas, and Tennessee).

Responsibilities

• Conduct technical training sessions at customer regional and national sales meetings and at trade shows.
• Attend ride‑alongs with customer commercial sales managers to promote and educate their customers on brake pads.
• Present technical information on brake pads to audiences of 20–100 people, both technical and non‑technical.
• Provide technical details and answer questions on brake friction material, pad line differentiation, manufacturing, quality, and testing.
• Problem‑solve customer issues related to brake‑pad fit and function during visits.
• Become familiar with customers’ commercial sales programs and promotions.
• Build and maintain ongoing relationships with customers.
• Travel extensively (up to 75 % of the time) across the United States.
• Plan and coordinate training sessions and schedules with the customer training manager.
• Attend yearly internal company training with corporate, R&D, and factory teams.
• Issue weekly reports on customer visits promptly and participate in weekly team conference calls.

Qualifications

• Excellent written and verbal communication skills with the ability to present data in an organized manner.
• Strong presentation skills; able to engage audiences and increase product knowledge.
• Knowledge of original‑equipment or aftermarket brake systems and components.
• Familiarity with vehicle maintenance and diagnosis.
• Excellent communication and conflict‑resolution abilities, both individually and in groups.
• Consistent follow‑up, delivering on commitments and aligning words with actions.
• Proven negotiation skills and the ability to make timely, confident decisions.
• Ability to influence decisions and work through issues or conflicts effectively.
• Highly organized, results‑driven, and capable of thriving in a fast‑paced environment.
• Professional client interaction and strong commitment to customer satisfaction and quality.
• Instructional training experience – classroom or on‑the‑job preferred.
• Minimum of 5 years on‑the‑job experience (service departments, dealerships, vehicle maintenance, etc.) or equivalent education/experience.
• Automotive technical experience in brake systems/repair; State or ASE/Master certifications a plus.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Bilingual in Spanish is a plus.

Compensation

The posted salary range for this position is $90,000 to $110,000. Final compensation will be determined based on the candidate’s skills, experience, and qualifications.