Technical Trainer

About the role

The Technical Trainer at Graco will lead the design, implementation, and continuous improvement of comprehensive training programs and initiatives. They will facilitate engaging training sessions for a diverse audience, including technicians and sales representatives, and will play a pivotal role in managing learning schedules, participant records, and the certification process.

Responsibilities

• Design and develop training programs and materials that stay within the quality, cost, and timing parameters.
• Implement new programs by conducting training for technicians, end user maintenance staff, distributor sales representatives, and internal train-the-trainer sessions for internal sales staff.
• Facilitate learning by using a variety of active learning methods and adult learning concepts to develop participants’ competencies and to help learners meet specified performance expectations.
• Manage the administration of learning schedules, maintenance of participant records (e.g., test scores, evaluations, attendance), and the execution of the entire registration/certification processes for courses and demo lab.
• Career Development: Partner with key leaders throughout the organization to ensure training programs are advancing overall marketing strategies and programs.
• Stakeholder Collaboration and Support: Manage/interface with clients such as marketing, engineering, sales, etc., to understand project scope, timing, budget, and human resources required. Respond in a timely manner on any follow-up issues or action items after a training session. Serve as an advisor to the sales force, engineering, marketing, and distributors regarding the resolution of technical issues that affect the utilization of our products.

Requirements

• Bachelor’s degree in Training and Development, Education, Communications or a related field, or equivalent experience.
• 3+ years of experience in course development and instructional design using adult learning concepts, or equivalent experience in technical assistance or engineering lab environments.
• Demonstrated ability to lead and manage projects from start to finish.
• Demonstrated ability to coach and delegate to others.
• Proven ability to use active learning styles and methods.
• Advanced group facilitation skills.
• Strong skills using training software programs.
• Strong skills in Microsoft office applications including PowerPoint.
• Ability to travel approximately 15% of time, both domestic and international.
• Accelerators Global industrial manufacturing experience and knowledge.

Qualifications

• Bachelor’s degree in Training and Development, Education, Communications or a related field, or equivalent experience.
• 3+ years of experience in course development and instructional design using adult learning concepts, or equivalent experience in technical assistance or engineering lab environments.
• Demonstrated ability to lead and manage projects from start to finish.
• Demonstrated ability to coach and delegate to others.
• Proven ability to use active learning styles and methods.
• Advanced group facilitation skills.
• Strong skills using training software programs.
• Strong skills in Microsoft office applications including PowerPoint.

Skills

• Mastering of applicable product concepts, technical content, course curriculum, and training methodologies.
• Serving as a technical product and application content expert for technical service calls.
• Maintaining and monitoring the inventory for an organized and well-equipped training facility, including service lab, product components, and training equipment (hardware & software).
• Managing demonstration lab activities.

Benefits

• Base pay range: $64,600.00 - $113,100.00
• Comprehensive benefits including medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.
• E-Verify used to confirm employment eligibility.

Pay

$64,600.00 - $113,100.00

Schedule

Based on geographic location, skills, competencies, education, and/or experience.