Technical Trainer

Key Responsibilities

• Organize and perform group and individual training sessions in classroom, factory, and onsite settings for Delta employees, Authorized Service Provider (ASP) technicians, customer first-responder personnel, and sales channel partners, to develop personnel qualified and competent to service, sell and support assigned products.
• Create, organize, and formalize training materials with Global Technical Support Team into a cohesive training program for assigned products.
• Disseminate information to the trainees via lecture and hands-on training and measure the impact and effectiveness of training at the conclusion of the training and on an ongoing basis.
• Maintain training records for internal and external class participants as well as certifications obtained through third-party courses.
• Perform technical support including dissemination of product updates to the field service and sales organization via telephone, email, field visits, and logistics support.
• Promote Delta products and services to potential and existing customers to generate leads for internal and external sales channel partners.
• Work with Product and Area managers to identify and develop specific department training and refresher training.

Minimum Qualifications

• Bachelor’s degree in engineering or equivalent discipline with 3-5 years of experience providing service support or in a training role focused on the education of personnel, or equivalent education or experience.
• Advanced interpersonal, communication and presentation skills required to provide training to employees, customers, and authorized service providers.
• Advanced computer skills with emphasis on Microsoft Products and PowerPoint.
• Ability to travel- 30%

Pay Range

USD $75,000.00 - USD $120,000.00 /Yr.

Benefits

Life at Delta EEO Statement

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.