Technical Trainer

Work Shift: Day | Work Day(s): Monday-Friday | Shift Start Time: 8:00 AM | Shift End Time: 5:00 PM | Worker Sub-Type: Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always.

About the role

Oversees team responsible for and takes part in creating, grouping, and analyzing data sets to support clinical studies occurring at Children’s Healthcare of Atlanta under the supervision of a Principal Investigator. Proactively supports efforts that ensure research integrity and compliance and services to promote a safe environment at Children’s Healthcare of Atlanta. Communicates all relevant policy and procedure updates/revisions as directed by Manager.

Responsibilities

• Provides technical training and orientation to multiple stakeholders, including administrative, clinical, and physician professional.
• Conducts training needs, job task, and job analysis to develop technical training strategy to support Information Systems & Technology’s project management protocol when introducing new hardware and software.
• Develops and maintains technical training schedule and employee transcript in the learning management system.

Requirements

• 1 year of experience in facilitation in computer software and healthcare business systems
• Demonstrated experience in development and editing of instructional material
• Demonstrated experience in facilitating technical training classes and group discussion resulting in application and performance results

Qualifications

• Bachelor’s degree in Computer Science, Training and Development, Education, or related field; or equivalent experience in lieu of degree

Skills

• Excellent communication, organizational, and time management skills
• Proficient in Microsoft Word and PowerPoint
• Demonstrated knowledge of graphics software, networks, hardware, and operating systems
• Functions in a dynamic environment subject to impromptu changes in schedules and priorities
• Ability to establish goals and achieve results within defined timelines and with minimal oversight
• Demonstrated ability to facilitate training classes and group discussions that lead to application and performance results

Schedule

Monday-Friday, 8:00 AM – 5:00 PM

Primary Location Address: 1575 Northeast Expy NE