Technical Support Specialist (Project Management Analyst 2)

About the role

Mission Technologies - a division of HII is seeking a Technical Support Specialist in Oak Harbor, WA, in support of the NITE contract. This role combines the responsibilities of a range operator with advanced technical support for IT and communication infrastructure.

Responsibilities

• Operates the MRES, MEWTS control, and LITL systems during training events.
• Provides pairing commands and Constructive Red Air/Surface-to-Air threats to live aircraft.
• Maintain and monitor primary and secondary voice circuits to coordinate real-time mission updates.
• Performs daily testing and operations of equipment including the Digital Radio Management System (DRMS), UHF/VHF Air-to-Ground Radios, Simple Key Loader (SKL), and Joint Tactical Radio System (JTRS).
• Performs installation and maintenance of Ethernet, fiber, and other data transmission lines. Troubleshoots network-based and RF communications systems.
• Receives pre-mission data from squadrons or Mission Coordinators and ensures accurate input into RADS and NGTS.
• Serves as a liaison between project team and management; reviews project status, budgets, and schedules to meet productivity and client-satisfaction goals.
• Provides maintenance and logistics support to World Wide Fury (WWF) as required.

Requirements

• Education/Experience: High School Diploma or equivalent and 7 years of relevant experience. OR Bachelors in a related field and 3 years experience. OR Masters in a related field and 1 year experience.
• Mandatory Certification: Security+
• Specific Technical Experience: Extensive experience in Telecommunications O&M, including: Voice/data communications and digital networks, VHF/UHF tactical radios, transmitters, and antennas, Networking hardware (routers, hubs, switches), Power systems (UPS, DC power supplies, low voltage AC).

Qualifications

• Must be a US Citizen with an active Secret Clearance.
• Physical Requirements: Primarily an office environment, but requires flexibility for non-standard work hours and weeks exceeding 40 hours. Must be able to communicate via radio following proper protocol and etiquette. May be required to lift heavy objects and spend long hours at a computer terminal. 10 - 20% travel to include foreign travel.

Benefits

The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.