Technical Support Specialist

About the role

We're sorry… the job you are trying to apply for has been filled.

Responsibilities

• Investigate why orders may be stuck or not shipping
• Help people with questions while providing a positive experience

Qualifications

• Passion for science and technology
• Strong communication skills
• Ability to work both in the office and remotely

Benefits

• Positive team culture
• Outstanding communication
• Flexibility in work schedule

Pay

Details on pay are not specified at this time.

Schedule

Details on schedule are not specified at this time.

Accessibility/Disability Access

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

From Employees

• Andrea, Order Support Customer Care, Rockford, IL: "I like running and working reports, investigating why orders may be stuck or not shipping and helping people with questions while providing a positive experience. My team is so much fun to work with and everyone is so kind and helpful. The communication is outstanding and the flexibility of working in the office and remote allows me to maintain a busy schedule."
• Suwanee, GA: "What connects me to Thermo Fisher’s Mission is that every day I help ensure a healthier, cleaner and safer future by providing all the resources and support for labs, schools, and hospitals across the world. I assist in helping them obtain all they need: from chemicals and starfish samples to centrifuges to lab coats. Customer Service provides the critical daily support we all need for our scientific community to function."