Technical Support Specialist
Dataflow Business Systems, Inc. · Salinas, CA · 3 mo ago
On-siteInformation TechnologyFull-time
Benefits
- 401(k)
Key Responsibilities
- On-site troubleshooting for hardware, software, and networking issues.
- Setup, configure, and maintain workstations and peripheral devices.
- Aid with software installations and updates.
- Provide technical support to clients and document resolutions.
- Collaborate with remote teams and escalate complex issues as needed.
Qualifications
- Basic knowledge of IT systems, networking, and troubleshooting.
- Strong communication skills and customer service orientation.
- Ability to work independently and manage multiple tasks.
- Experience in an MSP or similar environment is a plus, but not required.