Technical Support Intern

About the role

We are seeking a detail-oriented, analytical, and customer-focused entry-level intern to support dealership employees using our AutoVision software in a dealership environment. In this role, you will primarily assist customers via email—and occasionally by phone—to help diagnose and resolve software-related issues. In addition to customer support, you will assist with continuously improving department processes through projects aimed at growing communication skills. This position is ideal for individuals eager to build technical, consulting, and customer service skills in a collaborative environment.

Requirements

• Strong attention to detail and analytical problem-solving skills
• Excellent verbal and written communication abilities
• Ability to manage multiple tasks and customer interactions effectively
• Customer-focused mindset with a commitment to service quality
• Adaptability and flexibility in a dynamic, fast-paced environment
• Eagerness to learn new technologies and consulting skills

Benefits

• An onsite dining facility offering complimentary breakfast and lunch
• An onsite fitness center
• An onsite medical center
• A wide variety of sports and social leagues to participate in after work
• Volunteering initiatives through our Associate Foundation

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.