Technical Support Engineer - Future Opportunities - Columbia MD/Hybrid

About the role

Tenable is a cybersecurity company that helps organizations understand and manage cyber risk. With over 40,000 customers worldwide, including 65% of the Fortune 500 and 50% of the Global 2000, Tenable offers industry-leading solutions like Tenable One.

Responsibilities

• Troubleshoot complex issues and guide customers through vulnerability management and compliance tools.
• Collaborate with Sales, R&D, and Customer Advocacy teams to deliver exceptional support.
• Grow your skills working with cutting-edge cybersecurity technology in diverse environments.
• Contribute knowledge articles and insights that help shape our products and services.

Requirements

• Technical degree or equivalent experience
• Experience in networking and both Linux & Windows OS
• Knowledge of cloud and cybersecurity concepts
• Customer support experience and excellent communication skills
• Enthusiasm for learning and helping others succeed
• Ability to work onsite/hybrid in Columbia, MD
• Experience with tools like Nessus, SIEMs, virtualization, SQL, or scripting is a plus
• Bilingual skills (Spanish, Portuguese) are a plus

Qualifications

• Must be authorized to work permanently in the U.S.

Skills

• Technical proficiency
• Networking and operating system expertise
• Cloud and cybersecurity knowledge
• Excellent communication and collaboration skills
• Problem-solving abilities

Benefits

• Competitive compensation package
• Flexible work schedule
• Professional development opportunities
• Work-life balance

Pay

Compensation is competitive and commensurate with experience.

Schedule

The role is available for onsite and hybrid work in Columbia, MD.

Contact Information

To apply for this position, please visit this link.

Equal Opportunity Employer

Tenable is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.

Data Consent Statement

Please refer to the Tenable Data Consent Statement for details on how we collect and use your personal data.

California Residents

For California residents, please refer to the CCPA notice for additional rights related to the collection of your private information.

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