Technical Support and Sales Rep

About Our Client:This organization operates in the domain of online business services, focusing on empowering entrepreneurs by providing tools and support to establish and grow their online presence. It addresses the challenge of enabling individuals and businesses to navigate the digital landscape effectively by offering a range of products such as domain registration, website design, and hosting services. The company serves a diverse customer base, from startups to established enterprises. About the Opportunity:The TECHNICAL SUPPORT AND SALES REP role is designed to engage directly with customers to provide expert technical support and sales guidance. This position contributes to the organization by helping customers identify and implement solutions that support their business growth, while also achieving sales targets. The role is crucial for maintaining customer satisfaction and driving revenue through effective problem-solving and sales execution. Responsibilities:Respond to inbound customer inquiries, offering technical advice and troubleshooting support.Guide customers through initial online setup steps and recommend suitable products.Maintain up-to-date knowledge of products, services, pricing, and promotions.Communicate confidently to build rapport and sell services that meet customer needs.Balance customer needs with individual sales targets to maximize earnings.Handle technical inquiries across multiple communication channels.Meet performance metrics such as availability, customer satisfaction, and sales goals.Support outbound sales efforts as needed to meet customer demand. Requirements:High school diploma, GED, or equivalent work experience.Minimum two years of sales experience with demonstrated customer understanding.At least two years in a commission or metrics-driven environment. Pay Range and Compensation Package:Starting hourly rate of $17, with potential annual earnings between $35,360 and $60,000 including variable incentives, depending on performance and role. Benefits & Perks:Medical, dental, and vision insurance.401(k) retirement plan.Paid sick time, vacation, personal time off, and parental leave.Life insurance, short- and long-term disability, and AD&D insurance.Mental health programs and employee assistance.Remote or hybrid work options.Tuition assistance, adoption, surrogacy, fertility benefits.Dependent daycare and backup care.Employee stock purchase plan and financial education. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.