Technical Support Analyst I
What You'll Do
- Maintain and provide technical support to the company’s computer systems, including, but not limited to: software programs, hardware devices, operating systems, mobile devices, printers, faxing products, and phone configurations.
- Addresse daily individual user problems and provides solutions in a timely manner.
- Provide leadership and mentoring to the Technical Support Analysts and supports training and development as necessary.
- Install and configure the appropriate hardware, systems, and applications for users.
- Ensures new users are equipped with the appropriate technical devices and support.
- Diagnose and resolves recurring hardware and software faults as needed.
- Perform analyses, testing, and updates of computer and hardware systems.
- Diagnoses and solves recurring hardware and software faults to ensure the most efficient computer systems and devices for users.
What We're Looking For
- 3+ years experience in related field preferred
- Knowledge of PC, network, hardware, and software installation and configuration preferred
- CompTIA and/or Microsoft certifications a plus
Benefits
Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level.
Schedule
Up to 10% travel may be required.
Pay
Details on pay are not specified in this posting.
Qualifications
Details on qualifications are not specified in this posting.
Skills
Details on skills are not specified in this posting.
Company Information
To see what is like, visit our LinkedIn, Facebook, and Instagram pages.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Job ID
N/A