Technical Supply Chain Manager

Key Responsibilities

• SKU & Inventory Management
  • Lead SKU rationalization and simplification initiatives.
  • Drive initiatives to reduce obsolete, excess, and surplus inventory.
  • Develop and deliver structured SKU management training programs.
• Parts Consumption & Cost Optimization
  • Partner with Supply Chain, Product, and Operations teams to analyze parts consumption trends.
  • Identify opportunities to reduce SKU burn rates, overall hardware cost and labor cost.
  • Develop and implement strategies to improve parts utilization, reduce waste, and increase operational efficiency.
  • Monitor hardware performance metrics and recommend corrective actions based on field data and consumption patterns.
• Hardware Quality & Product Improvement
  • Provide hardware performance insights to guide product development, supplier selection, and quality improvement initiatives.
  • Analyze field failures, repair trends, and warranty data to identify root causes and recommend design or supplier improvements.
  • Collaborate with Engineering, Supply Chain, Operations and Quality teams to improve product reliability and serviceability.
  • Serve as the primary liaison between U.S. operations and Asia-based Quality teams for vehicle quality issues, field feedback, and corrective action implementation.
  • Work closely with Operations and Supply Chain teams to improve reverse logistics efficiency and support continuous improvement initiatives.

Required Qualifications

• Bachelor's degree or higher in Mechanical Engineering, Electrical Engineering, or a related engineering discipline.
• 7+ years of experience in hardware engineering, hardware repair, after-sales service, product quality, supply chain engineering, or related fields.
• Strong analytical and problem-solving skills with the ability to translate operational data into actionable improvements.
• Experience working cross-functionally with Engineering, Operations, Supply Chain, Finance, and Quality teams.
• Strong project management and stakeholder management capabilities.
• Fully fluent in Mandarin and English, with the ability to collaborate effectively with international teams.
• Ability and willingness to travel up to 50% of the time, including frequent domestic travel and occasional international travel, as required.

Preferred Qualifications

• Experience with micromobility, automotive, consumer electronics, or electromechanical products.
• Knowledge of inventory optimization, supply planning, and reverse logistics processes.
• Familiarity with supplier quality management and failure analysis methodologies.
• Experience using ERP, inventory management, or business intelligence tools for operational analysis.