Technical - Sr. Product Manager

About the Role

We are seeking a seasoned product leader to manage a product line from strategic planning to tactical execution, collaborating with product owners and managers to deliver impactful solutions. This role involves working across the full product lifecycle, from design to development, research to implementation, and managing growth.

Responsibilities

• Manage the product line from strategic planning to oversight of respective tactical execution by product owners/managers
• Collaborate with Product Owners and Product Managers to deliver internal/external impact analysis on the product, customer, and market
• Interact with customers, regulatory bodies, consultants, partner vendors, and certification entities
• Translate regulatory language into prioritized business objectives
• Engage users to understand user implications of regulations
• Understand product workflows and the problems they are intended to solve
• Develop and maintain a product roadmap
• Collaborate with the UX team to create mockups, user journeys, and storyboards
• Evangelize products through sales collateral, internal education sessions, and customer webinars

Requirements

• 5+ years of experience in a product-focused role within a technology company
• Prior experience working or leading a product team
• Post-Acute Personal Care and/or EVV experience
• Extensive working knowledge around the HIPAA 5010 transaction sets, including:
  • 837 both I and P
  • 835
  • 270/271
  • 276/277
  • 999/997
• Experience with claim rebilling, replacement, and the TPL process
• Experience with the collections and appeals process
• Understanding of accounting, including the close and reconciliation process
• Proven ability to coordinate cross-functional teams with minimal supervision
• Proven ability to innovate and execute on business objectives
• Ability to communicate clearly and concisely across technology and business teams
• Excellent customer relationship skills
• Home Health/Hospice/Personal Care/Palliative experience desired

This position requires travel to customers and non-customer sites (up to 25%).