Technical Specialist (Video) - Part-Time - Beverly Hills, CA (102)

About Us

Five-Star AudioVisual, Inc. was founded in 1995 and serves as a boutique audiovisual company to the luxury market segment of the hospitality industry, providing the highest level of service for our partners and their guests. Throughout our history, we have stayed at the forefront of technology, specializing in innovative strategies and high-level service standards. We become a seamless partner by embracing the history, culture, and character of each client while creating immersive experiences that reflect their individual personalities, ideals, and goals.

Five-Star’s dedication to long-term partnerships and client retention is made possible by employing enthusiastic, creative, and flexible talent. We value every team member as they work with us to deliver extraordinary service. Five-Star hires candidates who represent and uphold the Five-Star Way©, embodying passion, knowledge, integrity, and drive to deliver the Absolute Opposite of Ordinary© in performance, values, and service.

Responsibilities

• Provide outstanding customer service
• Contribute to the effective management of day-to-day operations according to company procedures
• Perform timely and accurate set-up and strike of equipment for client functions according to company guidelines
• Continually increase audiovisual skills and knowledge
• Maintain and cultivate positive public relations with hotel accounts
• Foster positive employee relations, strong team-player orientation, and communication standards
• Effectively utilize the company's business software
• Maintain a high level of professional appearance, demeanor, ethics, and image
• Demonstrate planning skills—able to effectively plan ahead
• Exhibit organizational skills—ability to manage multiple projects
• Analyze problems and find solutions
• Perform other related duties as required or assigned

Requirements

• Minimum of two years of experience in the AV industry
• Advanced knowledge and experience with AV set-ups and strikes
• Background in customer service or hospitality
• Certification in AV technology or related courses (preferred)
• Proficiency with audio equipment: microphones, speakers, sound systems, channel mixers, etc.
• Proficiency with video equipment: LCD, LED, projectors, screens, monitors, etc.
• Proficiency with lighting: GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
• Advanced knowledge of PC and Mac software
• Excellent interpersonal and communication skills
• Ability to work long hours on your feet
• Ability to consistently lift up to 75 pounds
• Ability to work a varied schedule
• Authorized to work in the United States
• Valid Driver’s License and a clean driving record (required to operate a Company vehicle)

Benefits

• 401(k) with matching
• Roth 401(k) with matching
• Medical, Dental, and Vision Insurance
• Health savings account
• Life insurance
• Paid sick time
• Vacation time
• Company-paid holidays