Technical Specialist - Plumbing Coordination

Role Location: North Little Rock, AR, or Phoenix, AZ, office preferred. Open to remote for candidates further than 40 miles from either office. An on-site interview at either location is required.

About Us

ATG (Applied Technology Group) is the premier technology business partner for the Architectural, Engineering, and Construction (AEC) industry in North America. ATG strives to build strong relationships within the professional design community by offering complete software and hardware solutions, supported by a team of experienced technical specialists. With deep industry knowledge, ATG delivers tailored services that meet the unique needs of AEC professionals, ensuring seamless integration and support across their technology platforms.

About the role

The Technical Specialist is responsible for executing Technical Services work across a variety of project types, disciplines, and customer needs. This role requires technical depth in at least one core vertical, with the flexibility to contribute wherever demand exists. Technical Specialists are expected to be adaptable, cross-functional contributors who can deliver production work, support demonstrations, and discuss their work clearly with customers. The role requires a willingness and ability to work beyond a narrow niche in order to support utilization, delivery commitments, and customer outcomes. This role is foundational to ATG’s Technical Services organization and is supported by Managers who guide skill development, versatility, and career growth.

Responsibilities

• Flexible Project Execution & Delivery
  • Execute assigned project work across a range of services and project types.
  • Adapt quickly to shifting priorities and workload demands.
  • Contribute where the work is needed, not only within a single specialty.
  • Deliver accurate, high-quality technical outputs aligned to approved scope and standards.
• Vertical Expertise & Cross-Disciplinary Capability
  • Maintain strong working knowledge in at least one primary vertical (experience across multiple verticals is preferred): MEP, Construction / VDC.
  • Within the primary vertical, independently produce work and clearly discuss approaches, decisions, and outcomes with customers.
  • Be capable of performing Scan-to-BIM and modeling tasks within the primary vertical.
  • Apply consistent modeling standards, accuracy, and best practices within assigned work.
  • Develop working familiarity with adjacent verticals to support collaboration and flexibility.
• Technical Demonstrations & Customer Interaction
  • Support and deliver technical demonstrations related to services offerings.
  • Participate in customer discussions to explain technical work, workflows, and outcomes.
  • Communicate clearly and professionally with both technical and non-technical stakeholders.
  • Represent ATG with technical credibility during customer-facing interactions.
• Quality & Standards Discipline
  • Follow established workflows, standards, and best practices.
  • Perform self-checks and participate in peer reviews.
  • Identify and communicate quality issues, risks, or constraints early.
  • Contribute to reducing rework through disciplined execution.
• Skill Development & Versatility Growth
  • Continuously develop technical skills across tools, workflows, and services.
  • Expand capability beyond a single vertical to remain effective and billable.
  • Participate in internal training, education initiatives, and knowledge sharing.
  • Work with Managers to identify growth areas that increase versatility and value to the organization.

Requirements

• Experience delivering technical or professional services in a project-based environment.
• Strong proficiency in at least one vertical: MEP, or Construction / VDC. Experience across multiple verticals is preferred.
• Ability to perform Scan-to-BIM and modeling tasks within the primary vertical.
• Proficiency with relevant Autodesk tools such as Revit, Navisworks, or Civil 3D.
• Ability to adapt to changing project needs and priorities.
• Comfort discussing technical work with customers and internal teams.
• Strong attention to detail and commitment to quality.
• Willingness to broaden skillsets beyond a single vertical.

Key Competencies

• Technical execution with flexibility
• Cross-disciplinary thinking
• Adaptability and learning mindset
• Customer-facing technical communication
• Quality-focused delivery
• Ownership and accountability

Success Metrics

• Ability to remain billable across varying project types
• Quality and accuracy of delivered work
• Effectiveness in Scan-to-BIM and modeling tasks within the primary vertical
• Responsiveness to changing workload demands
• Growth in technical breadth across verticals
• Manager and team feedback

Benefits

• Health & Wellness
  • Multiple medical plan options plus dental and vision coverage
  • On-demand support and mental health/wellness resources via Bennie—your personal benefits concierge
• Financial Well-Being
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • 401(k) with up to 4% company match after 90 days
  • Voluntary life, AD&D, supplemental health coverage, and disability protection
• Extra Perks That Matter
  • 3 weeks of PTO, paid holidays, and your birthday off
  • 2 paid volunteer days each year to support causes you care about
  • Professional development reimbursement + access to GreaterU, ATG’s platform for learning and growth
  • Four weeks of paid sabbatical after six years—on top of your regular PTO—to refresh and recharge
  • Discounts on lifestyle perks like pet insurance, financial coaching, and more via the Bennie Marketplace

Schedule

This full-time role requires a minimum of 40 hours per week, with additional hours as needed to meet deadlines.