Plumbing Service Specialist

About the role

ColonialWebb is seeking an experienced Plumbing Service Specialist to support our growing Service Projects team. This role is ideal for a plumbing industry professional who combines strong technical expertise with estimating, project development, and customer relationship skills. As a Plumbing Service Specialist, you'll work closely with customers, our sales and operations teams to develop project scopes, prepare estimates and proposals, and support successful project execution. You'll play a key role in driving service project growth while helping customers identify and implement solutions that meet their facility needs.

Who We Are

At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.

Perks of joining ColonialWebb

• Competitive pay range of $75k to $115k – with a split between salary and commissions!
• Vehicle Allowance
• Career development and progression
• 401(k) plan with company match
• PTO and paid holidays
• Excellent medical, dental, life, vision and disability benefits
• Employee Assistance Program
• Employee referral incentives

What You'll Do

• Conduct jobsite surveys and assess customer needs
• Develop project scopes, estimates, and proposals
• Coordinate with customers, subcontractors, and internal teams
• Support project planning, budgeting, and contract negotiations
• Present solutions and assist with closing project opportunities
• Facilitate project turnover meetings with operations teams
• Serve as a subject matter expert for plumbing service offerings
• Mentor field teams and support continuous process improvement

What We're Looking For

• 10+ years of experience in the plumbing, HVAC, or related mechanical services industry
• Experience in service operations, estimating, sales, or project development
• Strong knowledge of plumbing systems, installation, and service practices
• Excellent communication, customer service, and problem-solving skills
• Proficiency with Microsoft Office and other business software
• Valid driver's license and ability to travel within the service territory