Technical Specialist - Neckdown

Job Summary

The Technical Specialist oversees the day-to-day operations of the Neck-Down Department, ensuring safe, efficient, and high-quality production. This role provides hands-on technical support through troubleshooting, preventive maintenance, equipment optimization, and production assistance.

Essential Duties And Responsibilities

• Provide on-shift technical support for Neck-Down equipment and processes.
• Lead by example by consistently adhering to and promoting all safety, quality, and operational standards, while proactively identifying and communicating any deviations.
• Aid in identifying and resolving production and quality issues by participating in root cause analysis and implementing corrective actions.
• Support the training, coaching, and development of operators to improve technical skills, performance, and adherence to standard work.
• Communicate departmental expectations, standard operating procedures, and best practices while documenting performance observations and development opportunities.
• Ensure operators complete all required daily maintenance and inspection activities.
• Assist with equipment changeovers by monitoring compliance with standard operating procedures, assessing tooling condition, and ensuring tooling is properly maintained and returned to designated storage areas.
• Assist with Total Productive Maintenance (TPM) activities.
• Maintain equipment performance and efficiency, ensuring maintenance work orders are submitted and tracked to completion as needed.
• Exercise authority to stop or modify production processes when product quality, food safety, or employee safety is at risk.
• Promptly report any food safety, quality, or regulatory concerns to the Quality Assurance Manager.
• Promote a culture of continuous improvement, accountability, and operational excellence.

Qualifications And Experience

• Minimum of five (5) years of advanced technical experience in a manufacturing environment.
• Strong mechanical aptitude with demonstrated troubleshooting and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to train, coach, and motivate employees in a production environment.
• Strong organizational skills with a high level of attention to detail.
• Proven ability to work independently and collaboratively in a fast-paced manufacturing setting.
• Proficiency in reading and interpreting technical documentation, procedures, and equipment specifications is preferred.

Physical Requirements

• Ability to stand, walk, and move throughout a manufacturing facility for up to 12 hours per shift.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to wear all required personal protective equipment (PPE), including safety shoes and other safety gear as required.

Work Environment

• This position operates within a manufacturing environment and requires regular exposure to moving mechanical equipment, elevated noise levels, and varying temperatures.
• The Technical Specialist routinely utilizes computer systems, production monitoring tools, and communication devices to perform job responsibilities effectively.
• Strict adherence to safety, quality, and food safety standards is required at all times.