Technical Specialist

SUMMARY

Responsible for providing or overseeing the analysis, administration and oversight of comprehensive policies, programs and practices in area of assignment; provides feedback and guidance to employees and management, using advanced to expert professional and technical knowledge of functional areas or related equipment, testing, and procedures.

ESSENTIAL FUNCTIONS

• Serves as a lead to staff to include providing work direction, guidance and training.
• Overseeing or reviewing, completing and processing comprehensive types of forms, documents, databases, and related materials and information.
• Provides advanced to expert analysis, interpretation and counsel to staff, management, and functional leaders regarding area policies, programs and practices; involves comprehensive operations and leading implementation and change.
• Provides comprehensive research, feedback and decisions to resolve management and employee questions and requirements; assists with receiving customer feedback and coordinating resources and responses as required.
• Analyzes and reviews advanced to expert operations, results, feedback and related information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to management.
• Ensures the accuracy of comprehensive tests, equipment, actions, procedures and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies.
• Assists with developing or participating in area or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management.
• Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS

Education and Experience: Bachelor's degree in area of assignment or a closely related field; AND at least eight (8) years of experience, including at least two (2) years of experience with highly specialized or technical programs or operations; OR an equivalent combination of education, training and experience. Masters or PhD degree is strongly preferred.

Required Knowledge and Skills

• Advanced to expert principles, practices and techniques in area.
• Comprehensive understanding of the administration and oversight of area programs, policies and procedures.
• Advanced to expert methods to resolve area problems, questions and concerns.
• Comprehensive understanding of applicable area laws, codes and regulations.
• Understanding of comprehensive testing tools, equipment, and calibration.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
• Correct business English, including spelling, grammar and punctuation.

PHYSICAL/MENTAL REQUIREMENTS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in a lab and office setting, use standard office and lab equipment and stamina to sit for extended periods of time; exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

WORKING ENVIRONMENT

Work is performed in a lab and office setting. Work is subject chemicals, fumes, gasses, noxious odors and related items in a lab and samples setting.