Technical Solutions Engineer, Southeast US

About the role

The Technical Solutions Engineer, Southeast US (TSE) is the trusted technical voice of the market. This role exists to help rep firms, distributors, dealers, consultants, integrators, and key accounts design better systems, specify with greater confidence, deploy with fewer mistakes, and trust that Bose Professional is deeply capable when the work becomes more complex.

Responsibilities

• Serve as the trusted technical voice for our channel partners and key end clients
• Accelerate live opportunities through design support, solution validation, demonstrations, listening sessions, proof-of-performance, and technical objection handling that reduce risk and drive conversion on the deals that matter most.
• Create technical content that scales field expertise — short-form videos, YouTube-style explainers, application notes, FAQs, competitive battle cards, demo scripts, and technical playbooks
• Coach channel partners through real system design challenges, helping them spec solutions correctly, avoid costly deployment mistakes, and build the technical confidence to sell and deploy
• Deliver hands-on technical enablement — in-person workshops, webinars, lunch-and-learns, and structured field sessions — for channel partners
• Lead NPI technical readiness by building channel-ready resources and partnering with Product Management
• Maintain deep hands-on proficiency across the full Bose Professional portfolio: loudspeakers, amplifiers, DSP, controls, software, accessories, and the Fusion ecosystem, including system design and tuning tools.
• Support Company objectives by completing additional tasks as needed

Qualifications

• 5+ years of experience in professional audio, AV systems, applications engineering, systems engineering, technical sales, or related hands-on technical roles in a B2B environment.
• Deep working knowledge of professional audio systems: loudspeakers, amplifiers, DSP, signal flow, system design, networking (Dante, AES67, AVB), controls, and installed AV applications.
• Proven ability to support active sales opportunities through technical guidance
• Demonstrated experience influencing consultants, specifiers, and technical decision-makers through direct engagement, design guidance, and trusted technical presence.
• Hands-on experience with system design and tuning tools (e.g., Modeler, EASE, or equivalent) and DSP/control platforms such as ControlSpace, CSP, or comparable systems.
• Experience creating technical content — webinars, short-form videos, application guides, design notes, FAQs, battle cards, demo scripts, or technical playbooks
• Comfortable appearing on camera and producing digital content (YouTube-style explainers, technical videos, recorded webinars).
• Strong presentation and communication skills, with the ability to lead demos, workshops, customer meetings, and discussions across both technical and non-technical audiences.
• Experience supporting new product launches, including technical readiness content, channel enablement, and field adoption support.
• Cross-functional collaboration skills, with the ability to work effectively across Sales, Product Management, Marketing, Training, and Engineering.
• Willingness to travel up to approximately 50% in support of field demos, account engagement, partner enablement, and training events.
• Bachelor’s degree or equivalent professional experience in audio engineering, electrical engineering, AV technology, computer science, or a related field.