Technical Solutions Engineer

We are seeking a highly motivated and detail‑oriented Technical Solutions Engineer to join our dynamic team. The successful candidate will oversee the implementation, optimization, and ongoing support of our healthcare IT solutions for clients, blending technical expertise, analytical thinking, and knowledge of healthcare industry practices.

Responsibilities

• Collaborate with stakeholders to gather, analyze, and translate business requirements into scalable technical solutions, particularly related to healthcare data analytics.
• Analyze healthcare data sets to identify trends, patterns, and anomalies that inform solution design and performance improvements.
• Lead and support the implementation of healthcare IT solutions, ensuring successful deployment and integration.
• Partner with clients to assess needs, define requirements, and customize solutions aligned with their goals and operational workflows.
• Deliver knowledge transfer and training sessions to end‑users, ensuring effective adoption and utilization of technology solutions.
• Provide ongoing technical support and troubleshooting, resolving client issues in a timely and efficient manner.
• Act as the primary point of contact for client inquiries, escalations, and feedback, coordinating with internal teams to drive resolution and continuous improvement.
• Monitor system performance and proactively identify opportunities for optimization to enhance client satisfaction and maximize value delivery.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or a related field (Master’s preferred).
• 4+ years experience implementing and supporting healthcare IT solutions.
• Proficiency in Unix, SQL, Python, or similar programming languages for data analysis and system support.
• Familiarity with healthcare data standards and regulations such as HL7, FHIR, and HIPAA.
• Strong analytical and problem‑solving skills, with the ability to translate business needs into effective technical solutions.
• Solid understanding of healthcare industry workflows, standards, and regulatory requirements.
• Excellent written and verbal communication skills, with the ability to engage effectively with clients and cross‑functional teams.
• Detail‑oriented with strong organizational and analytical capabilities.
• Ability to work independently and collaboratively in a fast‑paced environment.

Competencies

• Instills Trust – follows through on commitments, seeks feedback, and leverages emotional intelligence.
• Balances Stakeholders & Manages Conflict – anticipates and balances multiple stakeholder needs, delivers fair responses, and resolves conflicts professionally.
• Drives Results, Vision, and Purpose – aligns daily tasks with company priorities, remains profitability focused, and consistently exceeds performance objectives.
• Manages Ambiguity & Complexity – works effectively amid uncertainty, researches root causes, and collaborates to solve problems.
• Situational Adaptability & Flexibility – adapts approach in real time, thinks quickly, and demonstrates high versatility.
• Strategic Mindset – anticipates future trends, creates strategies, and considers implications of decisions.

Benefits

• Competitive salary based on experience and skills.
• Bonus potential (discretionary, based on role performance).
• 401(k) plans.
• Room for growth and advancement.
• Comprehensive medical, dental, and vision insurance.
• Tax‑free dependent care account.
• Life insurance, short‑term and long‑term disability coverage.
• Generous PTO policy.
• Work‑life balance focus, with family‑first culture.
• Strong supportive teams.

Pay

Projected compensation range: $100,000 – $119,000 annualized USD (based on qualifications, experience, skills, and location). This estimate is one component of the total compensation package.