Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems
• Diagnose problems and implement solutions
• Collaborate with customer counterparts
• Manage implementations across multiple physical locations and stakeholders

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• Cover letter required

Skills

• Strong problem-solving skills
• Excellent communication and collaboration abilities
• Ability to manage projects across multiple locations

Benefits

• Comprehensive benefits package
• Merit-based compensation
• Annual raises and bonuses
• Stock grants
• Sabbatical after five years

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.

Benefits

• Healthcare
• Retirement plans
• Employee discounts
• Professional development opportunities

Company Culture

• Unique campus design to enhance productivity
• Restaurant-quality meals at a low cost
• Four-week sabbatical after five years
• Team-building activities and events

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity and inclusion are essential to building the best ideas from around the world into Epic software.