Technical Solution Architect, IBM

Insight at a Glance

14,000+ engaged teammates globally
$8.2 billion in revenue in 2025
Certified as a Great Place to work in 9 Countries in 2025
Fortune 500 Company (No. 447) in 2025
Received 25+ industry and partner awards in the past year
$1.4M+ total charitable contributions in 2024 by Insight globally

Responsibilities

• Plan and design solutions to meet client needs, focusing on IBM Automation technologies and intelligent automation strategies.
• Define processes for technical platforms, develop system specifications, and create system interfaces and business applications that support secure, scalable, and resilient automation environments.
• Collaborate with Insight sales teams and IBM to shape and advance qualified opportunities across the IBM Automation portfolio.
• Design and coordinate large and complex automation solution engagements across the IBM Automation portfolio (e.g., IBM Cloud Pak for Business Automation, watsonx Orchestrate, Robotic Process Automation, Business Automation Workflow, Operational Decision Manager, process mining, API Connect and App Connect integration, Instana, Turbonomic, and Apptio).
• Apply the principles of science and mathematics to develop economical solutions to technical automation problems.
• Use systems analysis to design and diagram all parts of a particular automation system or platform.
• Accountable for all facets of development of technical platforms, system specifications, and system interfaces.

Qualifications

• Bachelor's degree in engineering, Computer Science, Information Technology, or similar.
• A minimum of 5 years of hands-on technical experience within automation, integration, or IT operations.
• Partner or channel experience is required.
• Experience with the IBM Automation portfolio, including Cloud Pak for Business Automation, RPA, and watsonx Orchestrate, is highly preferred.
• IBM proficiency certifications are preferred.
• Familiarity with robotic process automation (RPA), business process management (BPM), workflow orchestration, decision management, API and application integration, observability and AIOps, containers and Kubernetes (Red Hat OpenShift), as well as Windows, UNIX, and Linux.