Technical Services Lead

About Us

Prairie Materials is part of Votorantim Cimentos North America (VCNA), the North American operations of Votorantim Cimentos, a global leader in building materials and sustainability solutions operating in 11 countries. We provide cement, ready-mix concrete, and aggregates, helping to build homes, highways, hospitals, buildings, bridges, and schools across the Canadian and U.S. Great Lakes region and Northeast United States. Our culture is built on solid partnerships, long-lasting relationships, and opportunities for those who want to learn, grow, and be part of a diverse and dynamic team.

About the Role

Manages product quality while promoting products, concrete knowledge, and Company image to customers by performing the following duties personally or through subordinates.

Responsibilities

• Develops and supervises plans for efficient use of materials, equipment, and employees.
• Trains operating personnel on product quality, features, and benefits.
• Develops work processes to meet or exceed Company goals, objectives, and performance targets.
• Manages, trains, and develops direct and indirect personnel.
• Monitors pour schedules and ensures QC presence on High Priority projects.
• Visits job sites, attends pre-pour meetings, and calls on customers to promote value-added products, collecting market and job information.
• Performs ongoing ACI & ASTM concrete and raw materials testing.
• Records test data, applies statistical quality control procedures, evaluates data, writes reports, and generates graphs and charts to validate or indicate deviations from existing standards.
• Evaluates existing quality or production standards and procedures, recommends modifications, and leads their implementation.
• Reviews and supervises the work of Concrete Testing Services.
• Advises upper management on product development issues arising from product problems identified through technical support calls with customers.
• Leads investigation of complaints, identifies possible causes, conducts further testing, proposes resolution, and works with sales to resolve customer complaints.
• Leads Research and Development initiatives within the group, optimizing and improving the quality of current concrete mixes.
• Acts as a mentor to new or less experienced QC Field personnel relating to technical knowledge.
• Conducts audits and makes ongoing improvements to the Quality Performance System.
• Completes all required paperwork (reports, forms, letters, etc.).
• Conducts onsite safety observations.

Requirements

• High School Diploma and industry-related certifications or equivalent education in a technical concrete college.
• 3+ years of related experience in Concrete Production and Testing or equivalent combination of education and experience.
• Qualified applicant must have an ACI Level 2 certification and be able to attain ACI Level 3 certification.
• Familiarity with DOT regulations.
• Strong organizational and time management skills.
• Knowledge of concrete production and testing.
• Ability to handle multiple tasks in a high-profile and fast-paced environment.
• Excellent communication skills and the ability to work a flexible schedule.

Skills

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in Microsoft Office, Excel, and Outlook.

Pay

$78,500 - $100,000

Our People

At VCNA, we prioritize safety, health, and wellness for all people. We are dedicated to providing a safe workplace for our employees, a safe environment for our neighbors, and high-quality, safe products for our customers. Our culture is reflected in The VC Way:

• Our Way of Being: ethical and respectful
• Our Way of Working: together with excellence
• Our Way of Thriving: with the courage to transform