Technical Services Engineer/Scientist

About the role

Reporting directly to the Manager of Technical Services, the Technical Services Engineer will be providing technical support for customer processes, troubleshooting, and can/end failure investigations directly at customer locations. This engineer will be trained in 2-piece and 3-piece steel can and steel end manufacturing to provide a high level of manufacturing knowledge to the customer.

Responsibilities

• Follows all company and customer safety protocols and maintains a safe working environment.
• Traveling to customer locations on a regular basis.
• Technical/Regulatory knowledge to provide various certifications of steel cans and ends.
• Starting customer complaint investigations by gathering samples, all relevant traceability information, and other information as required.
• Working with customers to quarantine suspect product while minimizing disruptions to their operation.
• Leading or assisting in any sorting or containment activities that are needed at customer locations.
• Providing training to customers on steel food cans and ends and double seam evaluation.
• Preparing specification documents and other customer communications as required.
• Statistical analysis of manufacturing data.
• Clear and concise communication of technical details in manner that customers will understand.
• Strong interpersonal skills to develop relationships internally with manufacturing locations and externally at customer locations.
• Plant and technical project support as required.

Requirements

• BS in a physical science or engineering field (Food Science, Chemistry, Biology, Packaging, or mechanical/chemical/metallurgical/materials science engineering).
• 2 or more years experience in: Industrial or academic laboratory, Food or personal care products manufacturing, Food, beverage, or consumer products manufacturing, Steel, coatings, or corrosion testing/engineering experience.
• Strong communication skills Microsoft Office suite applications, Data analysis and statistical analysis capabilities.

Qualifications

• Demonstrates Self-Awareness - uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Instills Trust - gains the confidence and trust of others through honesty, integrity, and authenticity.
• Interpersonal Intelligence - relates openly and comfortably with diverse groups of people.
• Demonstrates Results - consistently achieves results, even under tough circumstances.

Skills

• Strong communication skills.
• Data analysis and statistical analysis capabilities.

Benefits

We are committed to providing a comprehensive total rewards package, including competitive pay and benefits. The annual base salary range for this position is as follows:

• Engineer I role is from $73,280 - $82,440.
• Engineer II role is from $88,000 - $99,000.
• Engineer III role is from $107,440 - $120,870, plus an annual target bonus of 7.5% of the base salary.
• Engineer IV role is from $122,320 - $137,610, plus an annual target bonus of 7.5% of the base salary.

Pay

The annual base salary range for this position is as follows:

• Engineer I role is from $73,280 - $82,440.
• Engineer II role is from $88,000 - $99,000.
• Engineer III role is from $107,440 - $120,870, plus an annual target bonus of 7.5% of the base salary.
• Engineer IV role is from $122,320 - $137,610, plus an annual target bonus of 7.5% of the base salary.

Schedule

This position will be located in Oakdale, California.

Benefits

We offer a comprehensive total rewards package, including competitive pay and benefits. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee. Benefits include:

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options.
• 401(k) retirement plan with company match.
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance.
• Tuition reimbursement.

Equal Opportunity Employer

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.