Technical Service Specialist (Water)

About Us

We are a company where people matter. We are family driven and financially strong, looking for problem-solvers to join our growing team.

Benefits

• Up to 10% Retirement Contribution
• $600 per Year Wellness Incentive
• Two Weeks Starting Paid Time Off
• Medical, Dental, and Vision – Eligible first day of the month following hire date
• 401k and profit sharing
• Life insurance
• Tuition reimbursement
• Adoption assistance
• Legal services insurance
• Scholarship awards for children of employees
• Summer picnic and community giving events
• Free family wellness coaching (including nutritionist and fitness coach)

Responsibilities

• Maintain wastewater treatment business at existing customer accounts
• Assist in closing new business opportunities identified by sales representatives
• Install, maintain, and troubleshoot feed systems, including metering pumps and polymer dilution systems
• Proactively identify, qualify, and close opportunities that support long-term growth and market presence
• Conduct plant surveys and utilize available tools to develop best-in-class treatment solutions and chemical programs
• Effectively manage time and territory to maximize customer support and business development activities
• Prepare timely chemical treatment proposals, recommendations, and service reports
• Ensure proper care and use of company vehicles, equipment, and other company property
• Provide technical support for utility systems, including boilers and cooling towers
• Maintain adequate inventories of chemical samples, testing supplies, and service equipment
• Provide field support and technical expertise to the sales organization

Requirements

• Minimum of 3-5 years field experience in wastewater treatment
• Bachelor’s degree highly preferred
• Technically competent in wastewater treatment applications
• Strong problem-solving, troubleshooting, and interpersonal skills
• Excellent communication skills; ability to read, write, and speak English
• Valid driver’s license with an acceptable driving record

Physical Requirements

• Extensive travel and frequent overnight stays
• Driving or riding in an automobile or aircraft for 3 to 6 hours at a time
• Standing for extended periods of 3 to 4 hours
• Ability to lift 45 pounds and carry at least 20-30 feet
• Frequent 12-16 hour work days may be required due to travel and customer commitments
• Ability to bend, stoop, twist, reach, and climb stairs occasionally
• Ability to type on a computer for 2 to 3 hours daily
• Ability to work in conditions with unpleasant odors and surroundings
• Able to work in environments where temperatures exceed 110°F
• Must be able to work outside in extreme heat and cold temperatures

Reporting Structure

This position reports to the Sales Manager – Water.