Technical Service Representative (North East)

About the Role

Huntsman is seeking a Technical Services Representative to support the Polyurethanes Division, covering the states of Massachusetts, Connecticut, Rhode Island, New Jersey, New York, Long Island, Washington, DC, and Delaware. This remote position reports to the Technical Service Director and plays a crucial role in assisting the Sales organization’s mission of developing and maintaining a profitable customer base for spray foam products.

Responsibilities

• Train customers, sales reps, and employees on the application of Huntsman Building Solutions polyurethane spray foam products, including specialty products, according to specifications.
• Conduct training at Huntsman Building Solutions' facility, customer locations, or job sites, for small or large groups.
• Travel to customer job sites for troubleshooting and/or training on the application of Huntsman Building Solutions polyurethane spray foam products.
• Provide input on Huntsman Building Solutions specs and Technical Data Sheets (TDS) to ensure accurate information is available for customers.
• Submit timely daily reports on customer projects, documenting discussions and action points.
• Develop strong customer relationships and inspire customer confidence.
• Inspect projects, both warranted and non-warranted, to ensure compliance with Huntsman Building Solutions standards.
• Follow all Huntsman Building Solutions and applicable governmental safety regulations.

Qualifications

• 2+ years of experience applying polyurethane spray foam.
• Valid driver's license.
• Willingness to live in the territory or relocate.

Skills

• Working knowledge of equipment associated with SPF application.
• Strong technical ability in SPF application and equipment operation.
• Good organizational and time management skills.
• Ability to think creatively and solve problems.
• Strong verbal and written communication skills.
• Personable, professional, and maintains a high level of integrity.
• Strong customer service focus.

Preferred Qualifications

• 2+ years of field service experience as a Field Service Engineer or Technician.
• Technical Certification or Associate Degree.
• Bilingual is a plus.

Work Environment & Physical Requirements

• Work at various construction sites, including residences.
• Travel 85%+ of the work week by air or car.
• Work flexible hours with minimum notification when necessary.
• Live near a major airport.
• Work under extreme conditions (heat/cold).
• Wear a full-body Tyvek suit and sealed full-face respirator.
• Work in tight areas and climb ladders.
• Lift, carry, or pull 50-70 lbs.