Technical Service Representative

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (EEO, legal, etc). Must not include filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. Let's parse the posting. Content: - Intro paragraph about Air Products reimagining etc. Might be considered "About the role"? Actually it's about company. Could be "About the role" or maybe we can put under "About the role". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include About the role if there is content. - Then: "Air Products is seeking a full-time Technical Service Representative for our Equipment Support Team. If you take pleasure in addressing technical challenges, helping customers, and operating in a high-energy setting, this opportunity is ideal." - Then description of role: "As a Technical Service Representative within the Equipment Support Team (EST), you will provide crucial technical assistance to customers, delivery drivers, Sales, Engineering, and various internal teams across North America. In this position, you will deliver remote technical assistance and problem-solving for various industrial gas equipment and technologies, including cryogenic liquid bulk systems (LOX, LIN, LAR, MLX, MLN, LHY, and CO), Bulk Gaseous Systems, Pressure Swing Adsorption (PSA), Membranes, Hydrogen Refueling Stations, and other Advanced Systems. The position requires working overnight hours with four 10-hour shifts scheduled Thursday through Sunday. Because the Equipment Support Team delivers continuous support to customers and operations, being flexible and reliable is vital for success in this role. The role includes up to 5% domestic travel." - Then "What's In It For You At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and excellent benefits for our employees. Check out some of our benefits below!" - Then list of benefits: bullet list. - Then "Responsibilities" heading (actually they have "Responsibilities" bold). Then list of responsibilities bullet points. - Then "Qualifications" heading (bold). Then list of qualifications bullet points. - Then after qualifications: "This is a safety sensitive position. Join Air Products, where we proudly appreciate the skills, dedication, and leadership that veterans bring. As a veteran-friendly organization, we enthusiastically invite veterans to consider applying for a range of positions within our company. We acknowledge the remarkable strengths and experiences veterans provide, and we cultivate a work environment that respects your service while offering opportunities for professional development! Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what's possible and generate a cleaner future for our customers, our communities, and the world." - Then EEO boilerplate etc. Must remove. - Also there is "Pay" and "Schedule" sections? The posting mentions schedule: "The position requires working overnight hours with four 10-hour shifts scheduled Thursday through Sunday." That's schedule info. So we can include a Schedule section with that detail. - Pay: posting says "Additionally, we offer competitive pay and excellent benefits for our employees." No specific pay amount. So we should NOT create a Pay section because no specific pay stated. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. For Benefits, they list benefits, so we can include Benefits section. For Schedule, they state schedule, so include Schedule section. For Pay, they only say competitive pay but no specifics; that is vague; we should not create Pay section. - Skills: maybe we can combine Qualifications and Skills? The instruction includes Skills as possible heading. The posting has qualifications list that includes skills. Could we create a Skills section separate? Probably better to put under Qualifications (or Skills). Since they ask to prefer a few substantive sections over many thin ones. We could have About the role, Responsibilities, Qualifications, Benefits, Schedule. That's five sections. Could also merge Qualifications and Skills into one Qualifications section. We'll not create separate Skills. - About the role: we can include the introductory paragraphs about the role and company mission. Must preserve all substantive info; we can include the mission statement and the seeking statement. - Ensure we don't include boilerplate: EEO, veteran statement? The veteran statement is part of company culture; maybe keep? It's not boilerplate legal; it's about veteran-friendly. Could be considered part of About the role or maybe we keep it. However the instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Veteran statement is not EEO; it's a positive statement about veterans. Might be okay to keep. But it's somewhat promotional; we can keep as part of About the role. - Also the "Founded in 1940..." paragraph is company history; could be part of About the role. - The "We are an Equal Opportunity Employer..." is EEO boilerplate; must remove. - Also the accommodation request etc is legal; remove. - Also the "General application status inquiries..." is application instruction; remove. - Also the "Air Products is an E" truncated; remove. Now craft HTML. We'll use

for each section heading. Inside each section, we will have

for prose and

• for lists. We need to preserve all substantive info: include details like equipment list, shift schedule, up to 5% travel, benefits list, responsibilities list, qualifications list. Let's extract. About the role content: - "At Air Products, we reimagine what's possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together - where every voice is heard and everyone knows they belong and matter - we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities. **Reimagine What's Possible** Air Products is seeking a full-time Technical Service Representative for our Equipment Support Team. If you take pleasure in addressing technical challenges, helping customers, and operating in a high-energy setting, this opportunity is ideal. As a Technical Service Representative within the Equipment Support Team (EST), you will provide crucial technical assistance to customers, delivery drivers, Sales, Engineering, and various internal teams across North America. In this position, you will deliver remote technical assistance and problem-solving for various industrial gas equipment and technologies, including cryogenic liquid bulk systems (LOX, LIN, LAR, MLX, MLN, LHY, and CO), Bulk Gaseous Systems, Pressure Swing Adsorption (PSA), Membranes, Hydrogen Refueling Stations, and other Advanced Systems. The position requires working overnight hours with four 10-hour shifts scheduled Thursday through Sunday. Because the Equipment Support Team delivers continuous support to customers and operations, being flexible and reliable is vital for success in this role. The role includes up to 5% domestic travel. What's In It For You At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and excellent benefits for our employees. Check out some of our benefits below! Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what's possible and generate a cleaner future for our customers, our communities, and the world. As a veteran-friendly organization, we enthusiastically invite veterans to consider applying for a range of positions within our company. We acknowledge the remarkable strengths and experiences veterans provide, and we cultivate a work environment that respects your service while offering opportunities for professional development!" We might split some of that into About the role and Benefits etc. But we already have Benefits section separate. So About the role can include mission, role description, schedule? But schedule we have separate Schedule section. So we can keep schedule mention in Schedule section only, not duplicate. However we need to preserve all info; we can mention schedule in Schedule section and not repeat in About the role. But we need to ensure we don't lose the schedule info; we will have Schedule section with that detail. Thus About the role will include company mission, role seeking, description of assistance, equipment list, up to 5% travel, veteran-friendly statement, company history, etc. We'll exclude the schedule line. Let's craft About the role paragraph(s). Could be multiple

  tags. Responsibilities: list from "Responsibilities" bullet points. Qualifications: list from "Qualifications" bullet points. Benefits: list from bullet points after "Check out some of our benefits below!" Schedule: detail about overnight hours, four 10-hour shifts Thursday through Sunday. We should not include Pay. Now ensure we don't include any filler like "competitive pay" in Benefits? Actually we have Benefits section; we can include the statement "competitive pay and excellent benefits" maybe as part of Benefits intro? But we already have Benefits list; we could include a short

  before list: "We offer competitive pay and excellent benefits, including:" then list. But the rule: do not create Pay section; but we can mention competitive pay in Benefits section as part of description. That's okay. Now produce HTML. We must not include or . Just fragment. Let's draft.

  About the role

  At Air Products, we reimagine what's possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together - where every voice is heard and everyone knows they belong and matter - we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world‑scale production facilities.

  Air Products is seeking a full‑time Technical Service Representative for our Equipment Support Team. If you take pleasure in addressing technical challenges, helping customers, and operating in a high‑energy setting, this opportunity is ideal.

  As a Technical Service Representative within the Equipment Support Team (EST), you will provide crucial technical assistance to customers, delivery drivers, Sales, Engineering, and various internal teams across North America. You will deliver remote technical assistance and problem‑solving for various industrial gas equipment and technologies, including cryogenic liquid bulk systems (LOX, LIN, LAR, MLX, MLN, LHY, and CO), Bulk Gaseous Systems, Pressure Swing Adsorption (PSA), Membranes, Hydrogen Refueling Stations, and other Advanced Systems.

  The role includes up to 5% domestic travel.

  Founded in 1940, Air Products is a world‑leading industrial gases company with a proud history of innovation, operational excellence, and an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what's possible and generate a cleaner future for our customers, our communities, and the world.

  As a veteran‑friendly organization, we enthusiastically invite veterans to consider applying for a range of positions within our company. We acknowledge the remarkable strengths and experiences veterans provide, and we cultivate a work environment that respects your service while offering opportunities for professional development.

  Then Responsibilities:

  Responsibilities

  • Provide remote technical troubleshooting and support to customers, delivery drivers, Sales, Engineering, and other internal departments.
  • Support the safe, reliable, and efficient operation of customer equipment and systems.