Technical Service Manager

Primary responsibilities

• Establishing sales, service, and support goals for all assigned regional accounts.
• Developing plans and deploying resources to implement agreed to sales and technical support strategies with customers within assigned area.
• Identifying and tracking specific performance records and results for assigned accounts.
• Work with technical specialist in support of customer needs.
• Identify and develop relationships with key decision makers, as needed, to facilitate opportunities for sales, maintaining sales, and implementing technical support strategies within their customer base.
• Maintain regular on-site customer visits and up to date customer visit reports.
• Manage individual budget, including strategic agreed to entertaining.
• Understand Aviagen technical management recommendations and work closely with all the business unit teams to implement best practices with our customers to attain Genetic Potential of the Aviagen products.
• Represent Aviagen at selected industry associations, seminars, events and functions.

The Ideal Candidate Will Possess The Following Characteristics

• 5 years in experience in poultry production.
• Bachelor of Science, or Bachelor of Arts.
• Understanding of poultry technology and current best management practices in the following areas: Breeder Production, Broiler Production, Ventilation, and Processing.
• Interpersonal skills including leadership, personal accountability, time management, conflict management, and good organizational skills.
• Communication skills including the ability to present to any level of corporate management including Power Point, written communication, oral communication, negotiations, meeting skills, social skills, computer skills including e-mail, spreadsheets, use of computer database, formal letter writing and economic modeling.
• Computer skills including e-mail, spreadsheets, use of computer database, formal letter writing, and economic modeling.