Technical Service Manager (7th Shift)

What you will be doing as a Technical Service Manager

• Increase efficiency through implementation of lean manufacturing processes, focusing on the 5S method
• Coordinate Area Team Development events
• Ensure all work meets established policies, procedures, and quality standards to maintain customer safety and satisfaction
• Oversee safety protocols, quality control, schedule adherence, and overall efficiency at the Service Center
• Track and analyze shop performance metrics (LUE, Billing Efficiency, Productivity, schedule adherence) with the Maintenance Manager to identify trends and implement corrective actions
• Assign and realign team tasks, provide coaching, conduct evaluations, manage disciplinary actions, and collaborate with team members regarding working conditions and ergonomic opportunities
• Resolve post-delivery issues, address Maintenance Visit Performance Evaluation concerns, and ensure all open issues involving parts or return maintenance are resolved promptly

What you need to be successful

• A&P License is required
• Seven (7) years of aircraft maintenance experience OR 5 years aircraft maintenance experience and bachelor's degree in aviation or related field
• A Repairman Certificate/EASA License is preferred
• Experience in aircraft maintenance, service center, or customer service is helpful
• The ability to obtain and maintain an airport security badge through the local airport if applicable is required

Why join us?

• We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one.
• Our workforce is made up of individuals throughout the world with a wide range of backgrounds, interests, and passions.
• We recognize that our differences make us stronger, and studies have shown that some may be less likely to apply unless they match the job description exactly, we welcome you to apply to this role if it meets your career goals.

Additional Information

• Textron Aviation Inc. must comply with U.S. export control laws and regulations.
• We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one.
• We are passionate advocates of aviation, empowering people with the freedom of flight.
• We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one.
• We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one.
• We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one.