Technical Sales Representative II
About the role
The Technical Sales Representative (TSR) is a fully remote role responsible for coordinating sales activities within the assigned territory, creating added value for the customer with a clear focus on increasing market share, profitability and customer satisfaction. Chryso is a leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers' specific concrete materials in a way that will maximize user satisfaction and economy. In addition, Chryso delivers significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.
Responsibilities
- Leading the development and implementation of account plans and growth actions (the assigned regions/territories will be the responsibility of the Technical Sales Representative)
- Defining sales targets for the account and ensuring they are achieved with a structured follow‑up process utilizing a Customer Relationship Management tool (CRM)
- Providing solutions for their businesses that are in line with volume, mix and profitability targets
- Monitoring competitor activity and ensuring appropriate action is taken
- Building long‑term relationships with customers ensuring that service needs are fulfilled
- Networking through active participation in industry association events and committee assignments
- Actively working with other departments including manufacturing and logistics to ensure customer service needs are met
- Identifying bottlenecks in service delivery and working within the Company to resolve issues
- Coordinating sales activities with team members in business development and application specialists
Requirements
This role requires a Bachelor's Degree in Business Administration or other relevant field with a Master's Degree preferred. This also requires 5 or more years of experience in sales or an operational role in construction and/or concrete.
Skills
- Excellent communication, negotiation, presentation, and influencing skills