Technical Sales Representative (East Coast)

About the role

RheoSense is a global high-tech company based in Silicon Valley. Our innovative m-VROC™ & microVISC™ instruments feature patented Viscometer/Rheometer-on-a-Chip (VROC®) technology. Utilizing state-of-the-art MEMS and microfluidics breakthroughs that redefine the viscometry industry, our instruments offer the smallest sample volume per measurement coupled with exceptional ease of use and accuracy.

Responsibilities

• Reach established goals, including KPIs.
• Manage customers in assigned territories so that their needs are identified and met with utmost priority.
• Make sales presentations of products and services and demonstrate products as needed.
• Accurately forecast, track, and report the monthly, quarterly, and annual revenue streams.
• Identify new clients and/or markets that could benefit from the company’s products or services to maximize customer potential.
• Diligently update and maintain CRM without error.

Requirements

• BA, MS, or Ph.D. Degree in Engineering or Life Science discipline is preferred.
• A minimum of 2 - 5 years of customer-facing, instrumentation sales, or related industry sales experience.
• Must have the technical ability to learn our products, applications, and services.
• Proven experience in cross-selling, and competence in various sales activities - lead generation, sales negotiation, and closing techniques.
• Ability to influence decision-makers at all levels.
• Ability to handle and lift (up to 50 lbs.) heavy equipment for field demonstrations.
• Ability to travel at any time, customer base.
• A valid driver's license and acceptable motor vehicle record are required when duties require the use of a motor vehicle.

Qualifications

• Must be proficient in using Microsoft Office, and familiar with CRM platforms.
• Customer-focused: Fast, accurate response to customer questions and needs is critical; effectively communicate solution offerings and position RheoSense as a choice provider.
• Accuracy and attention to detail: Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Multi-tasking: Able to manage and coordinate multiple projects and priorities; self-motivated to continuously accomplish goals.
• Excellent communication skills: Ability to read and analyze common documents; respond to common inquiries or complaints from customers and effectively present information to team members and management.

Skills

• You relate comfortably with individuals across various levels, functions, cultures, and geographies, demonstrating a strong understanding of interpersonal and group dynamics while engaging effectively.
• You skillfully analyze diverse sources of information, readily distinguishing what is relevant from what is not, enabling you to accurately define complex problems before transitioning to solutions.
• You leverage product knowledge and customer insights to craft tailored solutions, drive value, and build lasting partnerships.

Benefits

• Financial security through competitive compensation, incentives, and retirement plans.
• Training and professional career development opportunities.
• Health and welfare programs include medical, dental, vision, life, and wellness programs.
• Paid Time Off (PTO) Program.
• Paid parental Leave (Maternity and Paternity).
• 401(k) retirement savings with company match, up to 4%.
• Employee share ownership (ISO).

Pay

On-Target-Earning (OTE) includes a starting range of $105,000 - $146,000; it could be higher depending on individual effort and contribution. The successful candidate's starting base will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. It is not typical for an individual to be hired at or near the top of the base range for this role. The OTE will include a competitive base, commission, and bonus structure.

Schedule

Who We Are RheoSense is a global high-tech company based in Silicon Valley. Our innovative m-VROC™ & microVISC™ instruments feature patented Viscometer/Rheometer-on-a-Chip (VROC®) technology. Utilizing state-of-the-art MEMS and microfluidics breakthroughs that redefine the viscometry industry, our instruments offer the smallest sample volume per measurement coupled with exceptional ease of use and accuracy. We are the leader in the biotechnology, pharmaceutical, and emerging protein therapeutics industries. RheoSense instruments have been rigorously tested, approved, and adopted worldwide by Fortune Global 500 companies and leading research universities.