Technical Sales Representative

About the role

As a Technical Sales Representative at Wheatland Tube, a division of Zekelman Industries, you will play a key role in driving market demand, influencing product specifications, and strengthening relationships with contractors, engineers, designers, and fire protection professionals.

Responsibilities

• Performs technical sales and market development activities with contractors, engineering firms, designers, specifiers, and end users to increase product awareness and demand.
• Conducts in-person customer visits, jobsite consultations, technical presentations, lunch-and-learn sessions, and design-stage meetings.
• Gathers market intelligence, monitors competitive activity, and communicates project developments to support business strategy.
• Educates contractors, engineers, and fire protection professionals on product availability, technical capabilities, applicable codes, standards, and installation best practices.
• Identifies upcoming projects and influences specifications to secure Wheatland product approval and specification.
• Tracks projects throughout the design, bidding, and installation lifecycle to maintain specification continuity and customer engagement.
• Supports contractors during bidding and submittal phases by providing technical documentation and product expertise.
• Represents Wheatland Tube at trade shows, industry conferences, association events, and technical seminars.
• Evaluates quality claims by conducting onsite investigations, gathering data, and coordinating with the Quality Assurance team to resolve customer concerns.
• Collaborates with Outside Sales Representatives to achieve territory objectives, share project intelligence, and deliver exceptional customer support.
• Promotes healthy and safe work practices as required by regulatory agencies and Company policy.
• Partners with Quality, Operations, Marketing, and Product Management teams to align customer requirements with business capabilities.
• Supports special technical sales and market development projects as assigned.
• Leads and promotes healthy and safe work practices as required by regulatory agencies and Company policy.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in Engineering, Construction Management, Business, or a related field preferred; equivalent technical experience will be considered.
• 3–5 years of experience in technical sales, mechanical or piping systems, fire protection, steel products, or a related industry.
• Experience supporting contractors, engineers, designers, or specifiers preferred.
• Understanding of steel pipe manufacturing, installation practices, and applicable industry standards including NFPA, ASTM, and UL/FM.
• Strong technical communication skills with the ability to present information to both technical and non-technical audiences.
• Ability to build and maintain strong relationships with internal and external stakeholders.
• Strong analytical skills with the ability to interpret drawings, specifications, and technical documents.
• Proficiency with Microsoft Office, CRM systems, and mobile technology.
• Self-motivated with excellent organizational and time management skills.
• Able to manage multiple priorities in a dynamic, customer-focused environment.
• Willingness and ability to travel approximately 25–50%, including occasional overnight travel.

Qualifications

• Must be able to pass a drug test.
• Must be able to pass a background check.

Skills

• Technical Sales
• Market Development
• Customer Relationship Management
• Technical Presentation
• Project Management
• Quality Control
• Industry Standards Compliance
• Technical Documentation
• Microsoft Office Suite
• CRM Systems
• Mobile Technology

Benefits

• Competitive Compensation
• Bonus Plan & Profit-Sharing Opportunities
• 401(k) with Company Match
• Low-Cost, High-Quality Medical and Dental Benefits
• Tuition Assistance Program
• Paid Vacation & Holidays
• Employee Loyalty Awards