Technical Sales Representative

Job Summary

We are looking for a highly motivated Technical Sales Representative (TSR) to support our Alabama, Tennessee & Mississippi territory. TSRs are individuals dedicated to finding, developing, and growing both new and existing customers in their territory. TSRs are vital members of the dynamic Sales team here at Krayden Inc.

Responsibilities

• Outbound communications to customers and prospects to identify needs and provide Kayden’s solutions. This will include interacting with both purchasing and engineering.
• Responsible for trouble shooting complex customer problems, inquiries / service requests.
• Respond to requests for proposals / quotes, regional referrals, blanket order requests, large order pricing / discounting etc.
• Utilize customer profile data (SIC Codes, NAIS Codes, history, geographic region etc.) to target accounts with the greatest potential and match business fit with Krayden.
• Probing of customer / prospect needs in order uncover sales opportunities.
• Responsible building Brand awareness and promoting Kayden’s products and services.
• Responsible for retaining sales in assigned accounts.
• Development and implementation of Account Plans / campaigns to identify additional business with past purchasers as well as new accounts to penetrate accounts and secure greater share of customers supply needs.
• Coincide with the product managers to increase sales and vendor support.
• Coordinate and execute special product offerings working in conjunction with the product managers to increase sales and vendor support.
• Partner with Marketing, Tech support and other departments as necessary to develop and implement strategic marketing campaigns within Territory.
• Routine sales travel to visit new and existing customers, attend and participate in relevant trade shows.
• Attend Krayden and supplier sponsored training.
• Identify and properly qualify new business opportunities using available resources.
• Execute timely preparation of all expense reports, budgets, and all other reports as requested by Krayden Managers, customers, and suppliers.
• Perform duties to AS/ISO and applicable Accounting procedures and regulations.

Requirements

• 5+ years of industry experience; Chemical Manufacturing or Distribution preferred
• Industry experience or knowledge in Electronics, Aerospace, Transportation, Adhesives or Contract Manufacturing is highly desirable
• Proven experience driving successful sales results (sales growth year over year, improved customer retention, quantifiable business results, etc.)
• Proven results (quantifiable, definitive plan, execution, and results) in providing value added service to customers
• Strong PC and computer software experience Microsoft word, outlook, excel, PowerPoint and CRM Software
• Excellent communication skills (verbal and written)
• Strong analytical/discerning skills
• Exceptional listening and probing skills
• Ability to lead, motivate and direct the work of others
• Ability to work effectively under pressure in a fast-paced environment
• A background /knowledge of industrial distribution or chemical manufacturing is a plus

Preferred Qualifications

• Chemical Manufacturing or Distribution preferred
• Electronics, Aerospace, Transportation, Adhesives or Contract Manufacturing experience
• Successful sales results
• Value added service to customers
• PC and computer software experience
• Communication skills
• Analytical skills
• Listening and probing skills
• Leadership and motivation skills
• Pressure handling skills
• Industrial distribution or chemical manufacturing background

Benefits

Krayden offers a competitive employee-focused benefits package which includes Medical, Dental, Vision Care & Life insurance, Flexible Spending Accounts (FSA), Health Savings Account (HSA), 401(K) Retirement Plan, Aflac Insurances & much more. Krayden Inc. is proud to be an Equal Opportunity Employer.