Technical Sales Engineer- Hyperscale/AI Applications

About the role

Your primary responsibility will be to ensure the successful integration and utilization of products and solutions within the customer's environment. You will serve as the bridge between technical teams and customers, helping to troubleshoot issues, offer solutions, and build strong customer relationships.

Responsibilities

• Work directly with customers and Molex product development teams from product conception to successful customer qualification.
• Manage communication channels for design-in activity in concert with internal teams.
• Provide technical support of strategic accounts and drive critical customer issues to resolution with a focus on defining customer requirements (evaluation, validation and final qualification).
• Support new parts qualification by the customers. Figure out different conditions behind the specs between customers and Molex.
• Resolve complex mechanical application related technical problems to meet customer needs.
• Mentor application & development engineers on technical challenges in connection systems.
• Support failure analysis, especially for new win projects. Collect all related factors on-site, coordinate with Quality and Development team, allocate all resources to solve the failure.

Requirements

• Degree in Mechanical or Electrical Engineering, Physics, or related field.
• 3D mechanical design tool
• 5+ years of experience as design/system/applications engineer with a minimum of 2 years of direct customer-facing experience is highly desired.
• Experienced in system failure analysis and de-bugging.
• Strong knowledge of hardware (electrical, optical, mechanical)
• Hands-on lab experience.
• Demonstrated ability to dynamically prioritize assignments and work independently.

Qualifications

• Strong CAD skills
• Familiarity with High-power connectors, power applications, PCB layouts, and manufacturing.
• Knowledge of server or switch hardware/architecture
• Agile, problem-solving mind-set

Benefits

The anticipated pay range for this role is $150,000 - $175,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

Pay

$150,000 - $175,000 per year

Schedule

This role is eligible for hybrid work for the right candidate and will require domestic travel to customer sites.