Technical Sales Engineer

About the role

The Technical Support Engineer will provide on-site process expertise, chemical change implementation, monitoring, and hands-on process control assistance for the manufacture of printed circuit boards. This role requires a proactive self-starter who can work closely and independently with customers, the sales group, and internal resources.

Responsibilities

• Provides customers with on-site process expertise, chemical change implementation, monitoring, and hands-on process control assistance for the manufacture of printed circuit boards
• Understands and articulates PCB chemical functions and related process requirements to customers
• Performs regular health checks and process audits for various production processes at customer sites, generates reports and reviews with end users
• Aids with regular lab testing functions/analysis with customer lab personnel and provides training when necessary on best practice functions, tests, and analysis
• Troubleshoots and diagnoses equipment and/or process problems and provides hands-on support to correct problems and optimize customer manufacturing processes
• Adheres to plant and corporate safety policies
• May assist in other areas or perform other duties as required by fluctuating business needs
• Collaborates with territory Account Manager and Business Director
• Is an expert and steward for customer final product quality using MacDermid products
• Identifies opportunities for growth at all customer locations
• Aids in the monitoring and control of on-hand inventory at customer site

Requirements

• Bachelor’s degree in Chemistry or related technical field
• 2–5 years of experience in technical sales, applications engineering, or related roles

Qualifications

• Excellent written and oral communication skills
• Thorough understanding of the overall PCB business, and specifics in wet processing areas
• Strong understanding of chemistry and chemical interaction within the PCB manufacturing process
• Strong track record of navigating technically through complex organizations

Skills

• Willingness to travel within the assigned territory and periodically to accounts in North America Eastern Region
• Timely responses to the customer base, both in communication and on-site visits
• Six Sigma knowledge would be good but not required, company training available

Benefits

• Generous performance-related bonus plan
• 401(k) plan with company matching
• Life Insurance
• Medical Insurance
• 9 holidays

Pay

The typical base salary range for this position is anticipated to be between $90,000 and $120,000 annually.

Schedule

Flexible schedule to accommodate business needs.