Technical Sales Engineer

Founded in 1999, Access Laser is a leader in designing and manufacturing high-end CO₂ lasers. We are a rapidly growing company, experiencing double-digit revenue growth in recent years. We provide leading-edge gas-discharge-excited laser technologies to global industries in the medical, semiconductor, electronic, manufacturing, and scientific development R&D markets. We focus on creative designs that match our customers’ applications and solve difficult problems with innovative solutions. We strive to provide a challenging and supportive environment where team members are encouraged to go beyond ordinary thinking and challenge the normal with the truly ingenious. Our team is our greatest asset and supporting their career development is the greatest investment we can make in our future. In October 2017 we became a member of the TRUMPF Group, the world’s largest manufacturer of lasers and laser systems. Although we have retained the agility and flexibility of a small company, both our business and our employees now have access to new opportunities for growth.

This position reports to the CTO and is based on-site (In Person).

About the role

As a Technical Sales Engineer you will be an individual contributor responsible for managing inbound leads, guiding customers through the technical sales process, coordinating with distributors and partners, and improving internal sales systems and reporting. This role blends technical expertise with commercial acumen and requires someone comfortable operating in a small, collaborative environment. This is a high-impact role critical to our strategic goal of accelerating revenue and market growth.

Responsibilities

• Manage the sales pipeline from initial lead qualification through opportunity development, quoting, negotiation, and closing.
• Engage with prospective and existing customers to understand technical requirements, recommend appropriate product solutions, prepare commercial proposals, and maintain timely follow-up on open opportunities.
• Develop and maintain relationships with global distributors, representatives, and channel partners; provide product training and sales support and collaborate to identify and pursue new opportunities.
• Maintain accurate CRM records, manage sales forecasts, and develop and improve sales reporting and processes.
• Coordinate with Applications, Engineering, Production, and other internal teams to ensure appropriate technical solutions, effective customer communication, and a smooth transition from sales to delivery.
• Coordinate post-sale technical support with Applications and Engineering, ensuring customer issues are addressed and communicated effectively.
• Represent Access Laser at trade shows, conferences, customer visits, and other industry events to promote our technology, strengthen relationships, and generate new business opportunities.
• Identify and implement improvements to sales processes, tools, and systems to increase efficiency and support revenue growth.
• Perform other duties and responsibilities as required.

Requirements

• Bachelor’s degree in engineering, physics, optics, or a related technical field
• 3+ years of experience in B2B technical sales of capital equipment or high value components—ideally in lasers or photonics (5+ years desirable)
• Strong communication and interpersonal skills, with the ability to explain complex technologies clearly
• Experience managing a sales pipeline and working with CRM tools
• Willingness to travel for customer visits and tradeshows (20%–30%)

Qualifications

• Prior experience selling CO₂ lasers or photonics-related products
• Familiarity with high tech OEM (electronics, semiconductor, etc.) and scientific customer segments
• Experience working with international distributors and channel partners

Benefits

• Medical, dental, and vision insurance
• Short- and long-term disability insurance
• Life insurance
• 401(k) with company match
• Flexible spending account
• 17 days of PTO per year, increasing with tenure
• Eight paid holidays
• Educational assistance programs
• Fitness reimbursement
• Profit sharing for all employees in addition to base pay
• Strong commitment to COVID prevention
• Stocked kitchen with complimentary snacks
• Focus on work-life balance
• Family-oriented team events
• Free parking

Pay

Salary range: $120,000 – $140,000 annually.

Schedule

On-site position. Travel required for customer visits and tradeshows (approximately 20%–30%).